Atlassian Account

I have no way to see what they are charging me for each month?!  I just realized I am being charged 50/month for the last 10 months and I have a bunch of non active users on here...

• account

Hello, my login check for the ALM tools Jira, Confluence, Flow takes place via the "EXT" profile instead of the "INT" profile. So I can't access these tools at the moment. *** Errorquestions *** *...

• account

I am new to Atlassian, I took a Trello course just to have a feel. I did the final assessment and passed but I have my email address in the badge or certification. How do I correct that?   

• account

Hi Atlassians! I'm the org admin and deleted (or suspended - I can't remember) a user.  I now want to add them back to the project but I can't.  The invite gets sent, but I can't see them...

• account

Hi all, We want to test or demo for our company Jira Service Management. We create an account to this demo but we didn't receive the verification email for this account. This is wear because I can c...

Hi, I have a problem where I'm unable to edit confluence page. On top of the page got mention Error formatting macro: include: com.atlassian.confluence.core.service. I'm not sure what cause the erro...

• account

Hello, I am trying to add an email address and verify it in my Account aliases but I never received the verification code email. It was working normally then stopped about 4 days ago an...

• account
• off-topic

Hi everyone, I'd love to post an article on the Community page, but am unable to find the option to do so. I currently have 750 kudos and I'm level 4: Sapling, but level 2 with my badges. I thi...

• account

Hi,  How can I re-activate my account?   

• account

I'm reviewing the new pricing models for Atlas, but I don't understand what the storage is for that is being referenced. In the free tier 2GB of storage is provided, but.. what do we use this storage...

• atlas

@Monique vdB This is Marjorie Trader. When I log in now, I am missing all my kudos. I think this is a result of my organization changing emails.  Originally I was set up under marjorie.trad...

• account

Hi, I'm trying to add 'Organization admin' to our org, but it kept returning an error as below. Adding as a 'site-admin' will give the user a different error. i can confirm that I am the 'org admi...

• account

I can see that I can create a new user in Atlassian Directory of my organization using SCIM API but how do I provide access to products to that user directly using API?

• account
• atlassian-guard
• jira
• user-management

This is so important for planning purposes. 

• account

Hello Community, I'm curious if anyone knows if there is a limit to the number of users you can list as a billing contact or technical contact? I am aware that you can only have one 'Primary Cont...

• account
• billing

Hi I have received an email today with Subject “ New login activity on your Atlassian account “ that claims that I have logged in to my Atlassian account using Slack.  Whereas I reco...

• account

My commpany doesn't use credit card ¿How can we pay?

• account
• off-topic

The ACCEPT COOKIES message keeps popping up at the bottom of every new page in Chrome, for any atlassian.com site for the last week or so.  Even if I ACCEPT, it still comes back - any setting/fi...

• account-identity
• cookie

Hello, In the beggining of august I tested for an hour trello but I never used for real and the app took 142 usd from my debit card and payd for one year membership - i never used and i will never u...

• account

Hi audience, Please tell me about the simple process in this connection. Thanks in advance.

• account

No More details! I just wish to cancel our account.

• account

Hello, If all members of a group delete their accounts, is all data, that was uploaded (not only personal data) deleted, or is it saved in the cloud? Who can have access to the data? Thanks for your...

Site admin patrick.hendriantoro@btpn.com & asyirini.fajrin@btpn.com cant invite user (invite user button disable) 1. Input email addresses (check) 2. Input product access (check

• account

Our company is now using Google oauth to log in to Atlassian. If we switch the login method to SAML, will the employee's data in Atlassian. be lost? Their email addresses remain the same.

• account

I refered documentation in the link "https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/#Setting-a-global-PDF-layout-" to configure PDF Headers and Footers, but it didn't wo...

• account