I submitted a service request nearly four days ago. However, I haven't received any updates on its status. "CA-2994785 "  "JST-1004943" I've checked my invoices on https://support.atlas...

• Question
• cloud
• esc-atl
• identity-manager
• identity-manager-cloud

Hi Community! Thank you to those who joined our first monthly Atlassian Guard Premium demo! We had an engaging group of attendees who asked great questions. In this post, I’ll share a recap of...

• Article
• atlassian-guard
• audit-log
• data-classification
• remediation
• threat-detection

Hi all, I successfully configured SAML SSO via our Entra-ID directory (as for now without auto-provisioning). However, as a last step during the SSO configuration the opportunity was given to link E...

• Question
• atlassian-guard
• cloud
• entra
• saml
• sso

Why is it taking so long to verify my domain. Is there a faster way to verify my domain?

• Question
• cloud
• identity-manager
• identity-manager-cloud

Hi all, my company-A has been baught by another company-B that also have jira, where User Provisinong is already configured in it (that automaticaly Provisionned ALL their users first.last@...

• Question
• atlassian-guard
• cloud
• domain
• user-provisioning

Things are heating up as we transition into summer, and so are our engineer's laptops from creating some new detections for you!  Beacon (soon to be Guard Detect) sends an alert when someone u...

• Article

Things are heating up as we transition into summer, and so are our engineer's laptops from creating some new detections for you!  Beacon (soon to be Guard Detect) sends an alert when someone u...

• Article

Looking for any insight/experience in setting up Azure/Entra for both user provisioning and single sign-on when most users have at least one subdomain proxy address and some have multiple proxy addre...

• Question
• azure
• cloud
• identity-manager

I am trying to submit a support ticket and need to provide a particular URL for my account. How do I find this? Thanks 

• Question
• atlassian-guard
• cloud

Hi There,  My organization currently has Jira Premium which allows only one identity provider (IDP).  Reading Atlassian documentation (Add identity providers to connect users | Atlassian S...

• Question
• cloud
• identity-manager

Hi, I have a site admin acess in Jira/Atlassian. but i am not able to view the bills or invoices. previously, i can able to view the bills. but from past few month i am not able to view the bills/in...

• Question
• atlassian-guard
• cloud

As mentioned, will we (Marketplace Partners) have an opportunity to develop products around the Guard product? There's a lot of great features in standard and premium where we could see some value in...

• Question

There are several users that must be deleted. I must create a script to delete all of them.  I search for the documentation's solutions but they don't work. curl --request DELETE \ --url 'ht...

• Question
• atlassian-guard
• cloud

Olá comunidade, tem algum tempo que não trabalho com automações e preciso resolver um problema. Necessidade: A diretoria tem um projeto que tem várias frente, com diferentes responsáveis pelo gerenc...

• Question
• automation
• cloud

Hello, i have reactivated the access for a User, but he cannot log in due to not recieving the confirmation mail. We have tried to reset the password, in hopes of that solving it, but he did not rec...

• Question
• atlassian-guard
• cloud

There seems to be a serious issue when a Two-Factor Authentication device is changed; it seems the change is not persisted, and my old token stays valid instead of the new one. Earlier in the year I...

• Question
• atlassian-guard
• cloud

The number of users belonging to a group retrieved from the API (https://developer.atlassian.com/cloud/admin/organization/rest/api-group-groups/#api-v1-orgs-orgid-groups-search-post) is different fro...

• Question
• atlassian-guard
• cloud

Dear Community,  let me give you some context: I've got customer who is using Jira and Confluence in Data Center hosted on their AWS. They have authorized company domain and run it with Atl...

• Question
• atlassian-guard
• cloud
• jiraservicemanagement

Hey Guys, So I was checking and testing around on our instance, basically, we do use Atlassian access to provision users on our Jira, and sometimes we do have guest users from the AAD side(Microsoft...

• Question
• atlassian-guard
• cloud
• jira

Ever since we transitioned to Single Sign-On (SSO), new users are no longer automatically enrolled in our "jira-users" and "confluence-users" groups. Instead, they are included in groups synchronized...

• Question
• atlassian-guard
• cloud

How can we implement 5Why RCAs through JIRA workflow process?

• Question
• cloud
• jira-core
• jira-software

Hello, Currently i set up SAML configuration with my adfs and it works for one email domain. I claimed a new domain, allow it to connect to my JSM but when i try to connect to JSM with this domain ...

• Question
• atlassian-guard
• cloud
• identity-manager

 Olá! Me chamo Gisele Fernandes, Trabalho na Fiocruz, a qual possui cinco licenças educacionais perpétua. Porém, estava sob outra administração, e há necessidade que se faça uma mudança de e-ma...

• Question
• atlassian-guard
• cloud

All I want to do is update the "Full Name" field of user, using the REST API.  Our environment: - Atlassian Access, JIRA and Confluence - claimed domain with all our users.  All managed a...

• Question
• api
• atlassian-guard
• cloud
• jira-service-management
• jira-software
• +2 more tags...

Update (24th May 2024): this change has now been released to all customers.  Hi everyone, We’re excited to share that soon admins like yourself will be able to verify the same domain across ...

• Article
• atlassian-guard
• cloud