Assets custom field not loading/no options

[Christian Schavitz]

Hello together,

after updating to JSM 10.3.3 (latest LTS) the automations concerning custom asset fields were at first not working - after adding the "automation-user" to the viewing-role in every object scheme this is now working.

But: I can neither change existing custom fields in automation to another object not can I creat new automations with asset custom fields. Clicking in automation on the input field rewards me with "no options" and even after typing in a name or even the object-key it loads forever - without ever the possibity to select an object as before.

Is it understandable what I mean?

I hope that anybody could help me.

Thank you very much!

[Christian Schavitz]

Hi Job Wolters et al,

we've reached to Atlassian with our problem and they confirmed it is a bug:

https://jira.atlassian.com/browse/JIRAAUTOSERVER-1111

It's in short term backlog with a bugfix coming "soon". Alternatively there is the possibility to upgrade to (non-LTS) 10.4.x

[Job Wolters]

Thanks a lot for pointing out to the correct bug report. I will wait for the new hotfix in the latest LTS.

[Job Wolters]

same issue here