Copy Custom asset field value to another custom asset field

[JEFFREY SCHNEIDER]

This seemed easier than it would seem - I assume I've just mixed up my syntax...

Background:

I have two custom asset fields in Jira.

Person (customfield_10010) - This field references the asset object type Person.Name

Location (customfield_10020) - This field references the asset object type Location.Name

In the "Person" Object, there is an attribute referencing the "Location" Object.

Problem:

I am trying to create an automation to create a new issue when a manual trigger is used. The trigger issue has customfield_10010. The new issue needs customfield_10020.

I need the location from the Person Object attribute "Location" to be copied to the new issue customfield_10020.

[Manon Soubies-Camy]

Hi @JEFFREY SCHNEIDER,

Here's a similar use case with two Asset custom fields:

• Laptop - referencing the Laptops object type
• OS - referencing the OS object type

The Laptops object type has an OS attribute:

You can get the OS attribute value from the Laptop custom field using this smart value:

{{Laptop.OS}}

Hope this helps!

- Manon

[JEFFREY SCHNEIDER]

That makes a lot of sense - unfortunately when I try this it provides an error.

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