Jira Product Discovery

Salesforce is our source of truth for customer data, and I can't figure out if there's a way to pull customer data from Salesforce over to JPD.  For example, on the Insights side, I know I can ...

• Question
• salesforce

I have a few ideas I've created and the Impact Score is being calculated at 100 even though no values have been entered for the inputs. I'm using the default inputs (50% Goal Impact, 50% Insights). F...

• Question
• formula

Update on 02 July 2025: due to (extremely) low usage of this feature, we have retired it. You can still add links to Salesforce and Zendesk to insights and see more data, but the ability to create fo...

• Article

Is there any information or insight on what the Vivun integration would look like in Jira Product Discovery? We would like to link Ideas to product gaps in Vivun but I am not seeing a way to add it a...

• Question
• integration

Hi Jira product discovery community! We discovered recently testing JPD that we have issue links with similar description to the Polaris ones created by the product. Right now we want to change th...

• Discussion
• issue-link
• jira-product-discovery

Hi, I would like to ask you when do you plan to release Product discovery and when we can expect pricing? It will be accessible for data center or only for cloud?  Thanks

• Question
• database
• jira-product-discovery

I've been setting up a bunch of Jira automations to better connect Jira Product Discovery, Jira Service Management and Jira Software. A quick overview to help set some context. We use Jira Serv...

• Discussion
• automation

Edit on 5 December 2024:  This post is now outdated. We recommend you do the following instead:  Read the roadmapping section of the Atlassian Product Discovery handbook Watch this ...

• Article

Hi everyone, Strange discovery this morning... I can now set permissions for JPD features in one of my major Jira Software permission scheme for company managed projects. Is that normal ? ...

• Question

Hi, JPD community! How can I integrate JPD with my on-prem Jira DC? For some reason, we cannot use Jira Cloud but it would be good to integrate a cloud JPD with on-prem Jira DC to organize the upstr...

• Question

We have hundreds of ideas and I'm looking for the best way to categorize ideas that are related. Is the product area meant for this, or is there a better way to do this? The key is being able to easy...

• Question

What is the vision for how JPD and Advanced Roadmaps will work together? Our team recently migrated from Roadmunk to Jira Advanced Roadmaps. I really like the flexibility and experience of JPD and ...

• Discussion
• advanced-roadmaps

Recently a product manager asked for features to be able to have insights from internal stakeholders count for less than insights coming from customers. First of all (turns back to check if any sta...

• Article

Hi, In my organisation we have bi-monthly meeting combining Product, Tech and Research teams where we are discussing on Ideas from JPD and making a lot of decisions  The process I currently us...

• Discussion
• decision
• meeting-notes
• traceability

Hey team, i suggest to add a form to grab idea validation from a customer sample. It's cool to have idea and assess them in product discovery tool but we always need another tool to make this valida...

• Discussion
• forms
• validator

About 5 weeks ago, our support team migrated for domain change and all our projects in Jira were moved. However, our Product Discovery board could not be migrated. I knew it couldn't be moved because...

• Question

I would like to get notified in a slack channel if a new insight is added to an idea.  Things that I tried: I enabled the slack integration and I do receive a slack message when an idea is cre...

• Question
• insight
• slack

Can I migrate existing tickets from a jira software project ( cloud ) to jira product discovery project. Thanks!

• Question

Is the status field configurable?  

• Discussion

I feel like I am missing something pretty integral to the proper setup of Jira Product Discovery within the Atlassian infrastructure. I first set up a PD project but then couldn't create a ticket for...

• Discussion

Hi, I'm matching Discovery with our needs in terms of feature requests.  What is missing right now is the option to contact/filter customers in the source system by request. The intent is to in...

• Question
• customer
• salesforce

Hi everyone, I don't think I need to introduce the concept since a lot of you have been asking for it for a long while. Basically you can now create monthly/quarterly roadmaps in Jira Product Disco...

• Article
• timeline

It would be helpful if an idea could meet multiple goals (exists, I know) and that each goal can have a specific effort and therefore impact score.  Right now an idea can really only have o...

• Discussion

Is there a way for users to "watch" a specific idea like they would be able to with a Jira ticket or a page in Confluence? For example somebody from CS might be interested in a new idea created to i...

• Question

Hi guys,   I found the resolution field is still Unresolved after the status is Done. I could search it out with JQL  statuscategory = Done, which is quite different from that in J...

• Question
• jira-product-discovery