Add flags on issues

[Valerie Scibetta]

Hello,

We would like to have the possibility to tag issues on the edit screen using colored flags (Green / Orange / Red for ex).

It is possible with Jira Service Management Data Center (v. 8.22).

Thanks in advance

Best Regards,

Valerie

[Raphael Lopes]

Hi @Valerie Scibetta, and welcome to the Community!

In Jira Service Management Data Center (v8.22), there isn’t a native feature that allows you to mark issues with colored flags (like green/yellow/red) directly on the edit screen. However, there are a few ways to achieve similar functionality:

Option 1: Use a custom field with color labels (visual workaround)
You can create a custom select list field (e.g., "Status Flag") with options like:

🔴 Red — Critical

🟡 Yellow — Warning

🟢 Green — Safe

To make it more visually effective:

• Use emojis in the field values.
• Display the field in dashboards or issue cards (using Card Layouts on boards).
• Use Automation or Behaviours (via ScriptRunner) to set or restrict values.

Option 2: Use ScriptRunner + Behaviours (advanced)
With ScriptRunner for Jira, you can:

• Customize field behavior dynamically.
• Add visual indicators or color changes based on logic.

This gives you more control over the UI, especially on the edit screen.

Option 3: Use issue labels + dashboards/gadgets
You could also:

• Use simple Labels like red-flag, yellow-flag, green-flag.
• Then visualize issues grouped by label in dashboards using Filter Results, Issue Statistics, or Color Status Gadgets (via marketplace apps).

Final tip:
There are also Marketplace apps that offer colored priority/status fields or even visual tags on the issue view. A few worth exploring:

• Power Custom Fields
• Color Status

I Hope help you.

Regards.

[Valerie Scibetta]

Hi Raphael,

Thanks for answering! I like Option 1 - it is exactly what we need! But I do not see how to put it in place the html code to have colored bullets using a custom field.

If you could explain to me how to put in place the option 1, it will be so great!

Have a nice weekend,

Kind regards,

Valerie