Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Disable the notification to the mail of the execution of a specific automation

Ronaldo Rosales September 13, 2021

Hi everyone.
I would like to know how I can disable the notification to the mail of the execution of a specific automation.

In the specific case when I go from a Completed to Closed transition, since there is no option to disable the notification as in other actions of a rule.

i1.pngi2.png

 

1 answer

0 votes
Alex Koxaras _Relational_
Community Champion
September 13, 2021

Hi @Ronaldo Rosales 

To disable a notification you have to dig a little deeper and tweak the project's notification scheme. In addition you might have to create a custom event, which you will fire on your workflow upon issue transition to the specific status. Then you will add this custom event to your notification scheme and choose if you are going to sent out notifications or not, and to who.

Of course, you can always mess around with your existing notification scheme, but you have to make sure that this scheme is not shared with any other project. Just remove all entries from issue closed notification:

issueclosed.png

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events