Extreme delays and timeouts after upgrade to 10.0 to 10.3.x

[Mariano]

Anyone else experiencing this issue?

2024-12-26 20:21:52,480-0300 JIRA-Bootstrap INFO    [c.a.jira.startup.JiraStartupLogger] 

    

    ___ Starting the JIRA Plugin System _________________

    

2024-12-26 20:22:23,927-0300 ThreadPoolAsyncTaskExecutor::Thread 14 INFO      [c.a.ratelimiting.internal.RateLimitingConfiguration] Rate Limited Request Handler ENABLED

It stays there for a long while, only to carry on with the startup process and timeout with:

6-Dec-2024 20:29:58.656 WARNING [Catalina-utility-2] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread [http-nio-8080-exec-7] (id=[30]) has been active for [121,205] milliseconds (since [12/26/24 8:27 PM]) to serve the same request for [http://192.168.0.74:8080/login.jsp?permissionViolation=true&os_destination=%2Fsecure%2Fjohnson%2Fevents%2Fdismiss&page_caps=&user_role=] and may be stuck (configured threshold for this StuckThreadDetectionValve is [120] seconds). There is/are [1] thread(s) in total that are monitored by this Valve and may be stuck.

 java.lang.Throwable

 at java.base@17.0.13/java.lang.Object.wait(Native Method)

 at org.eclipse.gemini.blueprint.service.importer.support.internal.support.RetryTemplate.execute(RetryTemplate.java:104)

 at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceDynamicInterceptor.lookupService(ServiceDynamicInterceptor.java:427)

 at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceDynamicInterceptor.getTarget(ServiceDynamicInterceptor.java:400)

 at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)

 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)

 at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:137)

 at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)

 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)

 at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor

I've tried upping the threads, but no luck, so any help would be greatly appreciated!

Whenever I revert to 10.0 everything works perfect.

[Tuncay Senturk _Snapbytes_ · Accepted solution]

Hi @Mariano 

From the given input it is not easy to figure out what's wrong with your system but I see that the Rate Limited Request Handler is enabled.

Did you try temporarily disabling rate limiting (Jira Administration > System > Rate Limiting.)

Other than that have you checked database connection pooling and performance?

[Mariano]

Hello @Tuncay Senturk _Snapbytes_ ! I can't access to the frontend yet. Is there a way to disable it before start through JAVA_OPTS?

[Tuncay Senturk _Snapbytes_]

Sorry, I don't know if there is.