How to display "Message custom field" in a Transition Screen

[Jovin]

I've begun to use the "Advanced" custom fields of "Message custom field (for view)" (and for edit), but recently I've been trying to add them onto the screens that are used in Transitions, not just the standard Create/View/Edit, but they do not show.

Has anyone got any tips on this?

[Aaron Pavez _ServiceRocket_ · Accepted solution]

Hi @Jovin 

Once you add the field to the TRANSITION screen, you need a value to be shown in it.

Example:

I've added a transition screen and then I've added a default value or let's call it MESSAGE.

That's how you use this field.

Regards

Aaron

[Jovin]

Thanks @Aaron Pavez _ServiceRocket_ ! That worked a treat!

[Marc - Devoteam]

Hi @Jovin 

To clarify, the transition screen on an issue is basically and "Edit" screen.

If you would use the "message field (edit only)", this should work on a transition screen.

[Jovin]

Thanks @Marc - Devoteam I made sure it was an edit field and combined with Aaron's comment allowed it work work :) 

[Marc - Devoteam]

Please accept my answer as a solution.

This will help other community member trying to solve the same.