Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

JIRA Automation REGEX Help

JayJuan Jones
Contributor
February 10, 2022

there is an issue I am facing with the email not pulling in for certain issues/requests. I added a log event to the automation to tell me the user's email address and it looks like in the cases where the condition is not met, it because the regex is not finding their email address. I think the regex should be tweaked for these kinds. Here is the html markup for one of the issues where it seems like it is not working for me:

<a class="sc-eXEjpC bJcbJv" href="mailto:larii_lh@yahoo.com" title="mailto:larii_lh@yahoo.com" data-renderer-mark="true">larii_lh@yahoo.com</a>

 

woah.png

 

here is my setup so far:

current standings .png

 

Any help will be greatly apprecited!

2 answers

1 accepted

1 vote
Answer accepted
JayJuan Jones
Contributor
February 18, 2022

check this ticket for the details... it's a lot but it's worth it! 
Solved: How can I map fields from my email requests to the... (atlassian.com)

0 votes
Maksim Marholin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 13, 2022

Hi @JayJuan Jones 

thanks for your question.

I'd suggest raising this with https://getsupport.atlassian.com/.

Cheers, Maksim

JayJuan Jones
Contributor
February 18, 2022

already go this handled in another ticket! 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events