JSM DC app trial license error "Your app license is invalid. Ensure that the entire app license"

[Mariano]

"Your app license is invalid. Ensure that the entire app license, including line breaks, is exactly as provided."

I copied the License as instructed, also tried parsing and removing line breaks. Is this a bug? Running on JSM DC 10.3.1, app is Elements Copy and Sync.

[Florian Bonniec]

Hi @Mariano 

Is it the JSM license that return the issue or the app license ?

Regards

[Mariano]

Hi @Florian Bonniec ! The App license.

[Florian Bonniec]

Have you try to paste in the browser url and then copy it again to make sure to clear any unwarted/hidden character ?

Regards

[Mariano]

@Florian Bonniec , what browser URL? 

[Florian Bonniec]

Where you put your url, you can also copy past it in notepad.

Regards

[Mariano]

Oooh,,  you mean the "Add a remote instance" popup box? I did copy it from the URL, it's simply an ip address and port for a test env.

Problem is that JSM DC  does not recognise the trial license for "Elements Copy and Sync"