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Click to sort queue does not work for Custom Field of type "Text Field"?

CJ Edwards
Contributor
May 5, 2022

I have added two example Custom Fields

SomeNumber_asText  as a Text Field (single line)
SomeNumber_asNumber  as a Number Field
image.png


Both have their respective default Search Template

Both are added to the screens as desired
Both are listed in a basic Queue in the TEAM PRIORITY Queue
Both show up in the Queue with their raw data as input (1234)

I can click and order SomeNumber_asNumber as it is a Number field

I can not click and order SomeNumber_asText.  
Even if I insist in the JQL for the Filter for the Queue, it acts like it will order it, and does not.

The client does not want to use a Number field, as they do not want the commas or positive negative  or decimal values.


I am not crazy right? There is just no way to order text fields in a Queue?


image.png

Extra screenshot showing this works (as expected) in Normal Searches/Advanced
image.png

2 answers

1 accepted

4 votes
Answer accepted
Ste Wright
Community Champion
May 7, 2022

Hi @CJ Edwards 

At this stage, this isn't available in the Queue view unfortunately

You can view/vote for this Feature here: JSDCLOUD-8170 

Ste

0 votes
CJ Edwards
Contributor
May 7, 2022

Ahhh ok, so I am not crazy ;)

Better to know than to not know! thanks

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