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Google Maps Integration on Customer portal

Anandhi Arumugam _Cprime_
Community Champion
April 3, 2025

Hello everyone!

I had a scenario where we need to show a store locator kind of a map on the customer portal allowing the requestor to choose a location which should be updated on a custom field. Are there any apps that could help with this? I tried a few apps. I can achieve showing the map and if I choose a place from the map the location coordinates are set. But I couldn't find a solution to preset the list of available locations. 

1 answer

2 votes
Marc - Devoteam
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April 3, 2025

Hi @Anandhi Arumugam _Cprime_ 

Ootb this is not an option, but there is a 3rd party app you could tyr, google-maps-for-jira 

Article based on this app: https://community.atlassian.com/forums/App-Central-articles/Mark-your-Jira-issues-on-Google-Maps-easily/ba-p/1524749 

But you might tried this one already.

Anandhi Arumugam _Cprime_
Community Champion
April 3, 2025

Thanks @Marc - Devoteam I tried this app. It can show the Google map and lets the user to choose on the Agent view. But I cannot preset locations for the user to choose from on the portal view :( I also tried google-maps-embed-for-jira  and maps-locations-and-territories-for-service-desks But couldn't work out to set the locations for the requestor to choose from.

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