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Translations of Request types in JSM 10+

Andreas Löfgren
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November 20, 2024

Hello,

After upgrading to JSM 10, it seems that if I add a couple of languages to my JSM project, and try to translate some fields in those languages, only the last language that I add translations for is actually saved.

For example, I add English, Swedish and Danish as languages to my project, and add new Request Type, for example "Test". Then I add translations for that Request type using the Language support menu in the project settings. First I add "Test Swedish" to the Swedish one and switch to Danish and add "Test Danish" to that one. However, if I go back and try to configure the Swedish one again, it's empty! Tried it on Jira 10.0.1

We also have a JSM plugin that has previously used the LingoLanguageResolutionManager to fetch the translations for a field, but that now only fetches the latest configured language for that field, and ignores all others (including the default values). The method we have used is this one:

LingoTranslation lingoTranslations = lingoLanguageResolutionManager.resolveTranslationForUser(lingo, user);

I could not see this being mentioned in the Platform 7 changes. Has anyone else noticed this, or has any solution to it?

1 answer

0 votes
Matteo Vecchiato February 7, 2025

Hi, have you found a solution for this bug?

Thanks

Andreas Löfgren
I'm New Here
I'm New Here
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February 10, 2025

Hi @Matteo Vecchiato no I have not but I suspect it's related to this bug which has been scheduled to go out in 10.5:

https://jira.atlassian.com/browse/JSDSERVER-16013

https://jira.atlassian.com/browse/JSDSERVER-15723

 

Like Matteo Vecchiato likes this

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