We are using Jira Cloud and leveraging forms in a business project to handle requests. Here's the current workflow:
*****@directv.com
or *****@mydirectv.com
) and "New User's Op Model."We would like to know if it is possible to automate this process in Jira Cloud. Specifically:
Looking forward to your guidance.
Hi @sreenu sara and Welcome to the Atlassian Community!
as far as I understand, form information is filled out when creating a request. If you are retrieving group and person information (accountID) from this form, you can perform the operation using the "Send Web Request" action through automation.
I am sharing an example of a "Send Web Request" action.
I assumed that the groupinfo and userinfo fields are the ones you obtain from the form while creating the request. You can customize these fields according to your needs.
You can follow this doc: rest-api-group-user-post
If my answer has addressed your question satisfactorily, please consider clicking on the Accept Answer button.
Best,
Murat Seven
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