Community resources
Community resources
Community resources
Jira
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Hi, I need help with logging in to my Jira account which suddenly became inactive. I tried to raise a ticket to IT department in my company but they mentioned they can not help and i have to contac...
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Hallo, leider war es ein Versehen das ich ein Konto bei Ihnen eröffnet habe. Mein Arbeitgeber macht alles digital und über Tickets. Diese konnte ich nie öffnen und habe irgendwie ein Konto bei Ihnen...
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(issuetype in ("Bug", "UT Defect", "SIT Defect", "UAT Defect")) AND ("Parent" = ICOMS-1) its not working, please help! which step i did wrong?
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When we use the API-Call, => jira/rest/teams-api/1.0/team) the list seems to be not complete; some teams are missing. What can we do? Kind regards
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I need to update my due date of an issue based on the original estimate and start date. I tried with the automation rule but the due date field is not updating
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we have a business email: aphelelesikwebu@awmcharis.com but i can not login with this email. When i try to login with microsoft, i could not get any confirmation mail in my junks or any ma...
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Hello Community, We have created automation rule which updates Read only fields automatically based on the multi select custom field value. Ex: Multi select custom field value is "A" Then update R...
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Hi Dear Community! I need a solution in this case. I have a custom field named Logged in Current sprint. I need an automation, which will copy logged time in the mentioned customfield, but log...
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That used to be the case. Now it's just the name of the browser tab. Which makes no sense. It should be the other way around: Project Name in the Browser Tab, Sprint Name above my board. From the fu...
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Hello, I can't access the "mysitename.atlassian.net" site to use Jira. If I'm not mistaken, the username "mysitename" was mine, but now I can't use it. Can you help me solve this problem?...
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The CSV export from the Jira issue search page results in an empty file in Jira Cloud when the number of results from the search is high
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I'm trying to write a bug and cannot because I believe I setup my account incorrectly.
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Hi, How do I import tasks from an excel file into an existing company managed project? Thank you
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This is very frustrating. Absolutely everyone needs this.
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We're upgrading to Jira Enterprise and are excited about the ability to create multiple sites within one org. We anticipate many users needing access to multiple sites. We have managed users due to o...
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Wondering if anyone has a solution to this issue. Basically, I work for an MSP that has a ticketing system called Syncro that generates a ticket whenever and email is sent to "Johndoe@support.com". W...
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I have a kanban board that's been built to work on items from a specific epic. I'd like to make something of a nested query to show additional items however. Specifically, items that are linked to st...
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When using SmartValues in an automation (trying to make a dynamic comment depending on IF conditionals), I am having issues with a function chain which returns true, not working properly when I e...
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Hi, My company would use JIRA: Bug Tracking Template to replace existing bug tracking system. Is there any tutorial in JIRA to provide how to customize JIRA > Software Developer > bug trackin...
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need to move several epics & corresponding stories to new jira project . don't see a "bulk move" option -- how would i move this in bulk?
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Hi Community, I have 4 level hierarchy : Portfolio Epic > Feature > Task > Subtask in a project. My use-case is: When Portfolio Epic moves from In Progrss to Close status, then all it's l...
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Good day, I have a user who requested for a custom field Effort Variance. This field is essentially subtracting Time Spent (sys field) from Original Estimate (sys field). I am trying to use an...
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Hello, I want to disable the sbumisson of a new request when user hits enter. We need to restrict the creation of new ticket only when the "send" button is clicked. I am using JSM Cloud but I...
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Hello all, For starters, I'm very new to Jira, trying to help out the admins with automation and I've hit my first major roadblock. The short version is.. we have a field that is suppos...
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Hello everyone - seeking assistance on how to get my burndown chart to show data. We have our estimation set as story points, and I've confirmed that story points are being assigned to issues a...
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