This article covers the three main methods for mapping Opsgenie alert priorities: Incoming | Rules for creating and processing alerts Custom priority Alert policies Incoming...
I cannot find the REST api key for the statuspage.io integration
Hi, is there any limit for size of messages posted to slack channel via OpsGenie SlackApp integration from an OpsGenie Alert? I can see the whole message in description of OpsGenie alert but the mes...
I am looking for a way to use Opsgenie with our current workflow. We have weekly rotations of on-call agent, who should receive notification out of ordinary working hours. This means on-call persons...
Hi, I'm testing the Create Alert api : POST https://api.opsgenie.com/v2/alerts Managed to create an alert but fail to provide a Request Owner. User exists and is visible in the&nb...
I can log in on my Windows 10 Desktop, but I cannot log into the App on my Apple phone using the same password.
Hello! We would like to send a monthly report of all the teams in the company that are on-call each month How can we have all teams on-calls members in a single view? Many th...
Suppose a user gets an alert because he is part of a team alerted but he cannot resolve the issue-- is there anyway to forward an existing alert to another team, or would a new alert need generated?
Hi. Has anyone integrated OpsGenie with Google Chat? If yes - how did you do it. I found a few possible solutions https://zapier.com/apps/opsgenie/integrations/google-chat--webhook ...
Hi There, We are currently looking at using OpsGenie for our On Call scheduling, but would like to know if it has the ability to send out notifications of who is on call to our clients in JIRA?
I have setup the OpsGenie to Zendesk Integration. OpsGenie is creating tickets to Zendesk and all the triggers in Zendesk seem to work with the correct alerts in OpsGenie. When looking at the Zende...
Hello, I am testing the OpsGenie calendar sync and I had questions on how schedule changes get published to a subscribed webcal URL ? For example: Lets assume user 1, user 2 and user 3 are in a ro...
We get notified on the app but then have to manually update the slack channel that X person's schedule is ending and Y person's scheduled has started. Is there an automated way to do this?
I am trying to find a way for a JSM agent to create an incident within OpsGenie when that agent "raises an incident" or marks an incident within JSM as "Major". I have read that a lot of the incident...
I have admin role of a Team and want to make policy with Team API. The Problem is, [Policy API - Create Policy API - responders field] requires userId not username. I tried to find out userId...
Opsgenie APP doesn't play any sound on MIUI 12. Opsgenie APP always shows the default sound which is for all apps on my phone: But it doesn't matter if i change the sound to something else, sou...
When we create an integration(Datadog, NewRelic) with Terraform, the API key doesn't return on the payload. How do I get the API Key? I've tried on https://api.opsgenie.com/v2/integrations/integrati...
Hi Team, Can someone help me get complete documentation of Opsgenie? I started to learn the Opsgenie tool but before that, I wanted to know what Opsgenie is and how to use it? and a complete end-end...
We setup the Zoom integration and created the Room in OpsGenie. When creating a new ICC, it creates the link to the room so long as the person who created the ICC, opens the room first. &...
My team Is wearied by the periodic notification of on-call status. This alert comes in on fire like a system outage, but is not valuable except for standing people's hair on end. Is there a w...
After intergrating opsgenie with servicenow it is not creating a ticket will the necessary fields in Servicenow. Multiple fields in servicenow are empty and external updates are not going via opsgeni...
Hello everyone in this community! I need help to create Perfect view of created Opsgenie alert :) Let me show details. I have custom multi-select field Post-Incident Review Actions&nb...
Presently, we get Opsgenie failure alert for failures in dev, stag, and master github branches. However, I would like to filter this alert to happen only when there is a failure in the ma...
Hello, How can we setup the jira integration, to properly reflect the JIRA ticket states if there's custom states in the JIRA ticket type that link to the alerts? The current option is very limited...
Opsgenie keeps putting my phone on DND, causing me to miss phone calls/text messages. I do see a few existing help articles from people with similar problems (https://community.atlassian.com/t...
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