We have Atlassian Access set up to work with Confluence Cloud. Originally our domain was tied to the IdP (Azure AD) and we had SSO enforced. All of this was set up under the guidance of Atlassian Sup...
Hello, I am using Microsoft authenticator as a 2FA provider and purchased a new cell phone. Unfortunately I am neither able to trasnfer the 2FA seed from the Microsoft authenticator app, nor able to...
Good day, my new team member unable to receive the verification email. The email is under this domain vi.app Kindly check if there's any verification email to this domain that being blocked....
Hi Recently started using Access to enforce SSO. I'd like to enforce SSO across certain Products, mainly JIRA Software, however, we have a lot of users who only use the free version of Trello,...
In order to get OAuth 2.0 (3LO) code https://developer.atlassian.com/cloud/jira/platform/oauth-2-3lo-apps/#1--direct-the-user-to-the-authorization-url-to-get-an-authorization-code I have...
Hi all, I am trying to add users to my jira instance and we are not able to do it. The error that appears is the following: We had one disabled account and it was removed, still the problem per...
Hi all, I am trying to add users to my jira instance and we are not able to do it. The error that appears is the following: We had one disabled account and it was removed, still the problem per...
We've just signed up for a trial of Atlassian Access, mainly for use with our JIRA instance. After having claimed accounts for our domain, we've picked up a large number of users who have signe...
PFA attaced snap
Got scam Email address change request that use Atlassian to send scam link. How did they do it? How they made link been sent to me from some atlasian i registered i dont remeber about. Here is link...
Hi, I'm reading up on single space Confluence guests (https://support.atlassian.com/confluence-cloud/docs/what-can-guests-see-and-do-on-confluence/#Guests-have-special-default-space-permissions, cur...
Hey there, we have managed to setup SAML SSO and SCIM user provisioning. All our users are provisonined automaticly into the atlassian cloud. Newly generated OneLogin user is provisioned to the atla...
Can you possibly confirm if Organization pays for the Atlassian Access Enterprise level product and confirm the amount of storage we are allowed? But I believe Arrow gets unlimited storage on ...
Currently, per Give users admin permissions, only an Org admin can add another. The Org admin must follow the steps below: Log in to your organization at admin.atlassian.com. Choose&...
Hi , We have recently switch our email domain address from xxx.com to xxx-xxx.com and after updating in azure ad user are unable to login . Need some help here
Strangely Atlassian is freezing support requests as soon as I open them, so will try to ask here: I understand the concept of a non-billable authentication policy. What I don't understand is how tha...
Hi, We use Atlassian Access for connecting to Atlassian products in SSO. When a user changes the email of their free Trello plan to the email of our company, they get this message: "Hmm... We're ha...
Hello, so our company is most of the time collaborating with other companies on projects in Jira. I am looking for a way to manage security policy for users who were invited to our projects but are ...
Hi Community, We are considering adopting Atlassian Access to benefit from centralized governance, and manage all our Atlassian cloud products from 1 Access instance. In current situa...
Hello, We found that if we keep any user in an SSO enforce authentication policy then they can access our organization's Confluence with Okta, as Okta and our organization's confluence are integrate...
We have integrated our confluence cloud with Okta. Confluence link: https://onemitutoyodevops.atlassian.net/ We are currently facing some problems. We had verified and added some domains in our con...
hello, i'm trying to figure out how to add a second site to atlassian access but i can't find any information on the support page. is this possible? how do i do this?
How do you designate a user is a contractor with company name in a way that is searchable in Jira. We have a team that needs to run reports on distribution of work between contractors from company x...
Currently in the process of setting up Okta (SSO) with Atlassian Access for our Jira and Confluence (Cloud) tenants. We have a number of local or service accounts that are users in our Atlassi...
Hi, I'm trying to transfer all products from one organisation to another. The product to be moved is a Jira Cloud site (free tier). The option to transfer all products is unavailable - it says "Th...
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