Hi,  I have a problem trying to configure the pluggin Zendesk Support for JIRA. Everytime appears this message: No longer able to authenticate to Zendesk Support Can you help us? Regards

• Apps & Integrations
• Question
• addon-zendesk_for_jira
• atlassian-marketplace
• jira-software

When trying to configure the Zendesk Add On, I get a permission error (see image) every time I click Configure. Our in-house JIRA administrator cannot determine why this permissions issue is happenin...

• Jira
• Question
• addon-zendesk_for_jira
• atlassian-marketplace
• jira-software
• zendesk

Quick Question.  Trying to sort out integration between Jira and Zendesk.   Any reason on the ..atlassian.net/plugins/servlet/ac/zendesk_for_jira/configure page we are unable to select t...

• Apps & Integrations
• Question
• atlassian-marketplace
• addon-zendesk_for_jira
• jira
• zendesk

 Hi All, Quick question: I have added the Zendesk addon for Jira and everything works as intended but one thing: creating a ticket from Zendesk.  And here comes the strange part. If I am ...

• Apps & Integrations
• Question
• atlassian-marketplace
• addon-zendesk_for_jira
• cloud

Hi,  Before I have integration by ServiceRocket plugin, but now I have tried to change to classic Zendesk for JIRA. It is not working correctly,  1. I have exchanged between 2 systems OAu...

• Jira
• Question
• addon-zendesk_for_jira
• jira

I am trying to find a way to get more information about the zendesk add-on to the JIRA Issue using the JIRA API. I am using the jira-python module to call the JIRA API and then extract information. ...

• Jira
• Question
• addon-zendesk_for_jira
• cloud
• jira
• jira-cloud
• zendesk

We have onsite version of Jira, and use hosted Zendesk. I want to map the Status field in Zendesk (system field for Zendesk, dropdown, values of "New, Open, Pending,On-hold, Resolved") to a custom&n...

• Jira
• Question
• addon-zendesk_for_jira
• jira
• jira-administration

Every time I attempt to create an issue in Zendesk, I get the error: {"errorMessages":[],"errors":{"reporter":"Field 'reporter' cannot be set. It is not on the appropriate screen, or unknown."}} I ...

• Jira
• Question
• addon-zendesk_for_jira
• cloud
• jira
• jira-cloud
• zendesk

Hi, We're using Zendesk and Jira and have successfully used the integration earlier on. But, now - with the current version half of the integration seem to fail. The issue represent itself by fai...

• Jira
• Question
• addon-zendesk_for_jira
• cloud
• jira
• jira-cloud
• zendesk