Tag: "addon-zendesk_for_jira"

When trying to configure the Zendesk Add On, I get a permission error (see image) every time I click Configure. Our in-house JIRA administrator cannot determine why this permissions issue is happenin...

• Jira
• Question
• addon-zendesk_for_jira
• atlassian-marketplace
• jira-software
• zendesk

Hi,  Before I have integration by ServiceRocket plugin, but now I have tried to change to classic Zendesk for JIRA. It is not working correctly,  1. I have exchanged between 2 systems OAu...

• Jira
• Question
• addon-zendesk_for_jira
• jira

I am trying to find a way to get more information about the zendesk add-on to the JIRA Issue using the JIRA API. I am using the jira-python module to call the JIRA API and then extract information. ...

• Jira
• Question
• addon-zendesk_for_jira
• cloud
• jira
• jira-cloud
• zendesk

We have onsite version of Jira, and use hosted Zendesk. I want to map the Status field in Zendesk (system field for Zendesk, dropdown, values of "New, Open, Pending,On-hold, Resolved") to a custom&n...

• Jira
• Question
• addon-zendesk_for_jira
• jira
• jira-administration

Every time I attempt to create an issue in Zendesk, I get the error: {"errorMessages":[],"errors":{"reporter":"Field 'reporter' cannot be set. It is not on the appropriate screen, or unknown."}} I ...

• Jira
• Question
• addon-zendesk_for_jira
• cloud
• jira
• jira-cloud
• zendesk

Hi, We're using Zendesk and Jira and have successfully used the integration earlier on. But, now - with the current version half of the integration seem to fail. The issue represent itself by fai...

• Jira
• Question
• addon-zendesk_for_jira
• cloud
• jira
• jira-cloud
• zendesk