Tag: "canned-responses"

I've heard the limits on canned responses are 250 Shared, 100 Personal.  For the 100 personal, is that per person or across the project? That is, if I create 100 personal responses does that me...

• Jira Service Management
• Question
• canned-responses
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

In my organisation, we can all see response options from the Canned responses template in the case view - but why is it that only some can see them in the transition screen, when they set a case to s...

• Jira
• Question
• canned-responses
• cloud
• jira
• jira-service-management
• jira-service-management-cloud