We have 2 emails linked to our JSM. 1 for our clients and 1 for customers, this helps our support team differentiate between the two and follow correct procedures in order to help them with their i...

• Jira Service Management
• automation
• cloud
• emails
• jira-service-management
• jira-service-management-cloud

Hi community - asking if anyone has found an automation solution that removes non-company users from jira tickets.   Problem Statement: We have tickets auto created via an email (approx. 2,00...

• Jira Service Management
• automation
• cloud
• comment
• comments
• communication
• +5 more tags...

Our users have been noticed that cannot change the settings clicking on the highlighted "buttons" at the end of the recommended e-mail, and they view the message that you see in fig. 2. Fig. 1 ...

• Confluence
• confluence
• confluence-data-center
• data-center
• emails
• recommended