...hallenge #1: Slow resolution times and unclear communication Solution: It's important to make SLAs clear to customers. You can improve SLA visibility with the Extension for Jira Service Management....

• App Central
• categorization
• extension
• help-desk
• itsm
• jira-service-desk
• +8 more tags...

...esolved on the first contact, minimizing follow-up interactions. How to improve it? Use Extension for Jira Service Management. It creates dynamic request forms that display the necessary fields and g...

• App Central
• extension
• jira-service-management
• jira-service-management-cloud
• kpi
• queues
• +3 more tags...