Hello, I'm trying to setup an automation rule so that when a custom field UC Approved By (cf[12959]) is edited, if UC Approver (cf[12858] multi-user picker field) values equals UC Approved By ...
I connected the Atlassian MCP yesterday through Claude Code. It was working fine. Today it won't work at all. Claude Code shows I'm connected and authenticated, but when it makes calls it just hangs...
I have enabled compact view enabled, however there is still so much space it is not condensing. When I toggle between default and compact views there is barely any difference. I have seen peopl...
We have a case where a user sees the Status column blank for issues, while all teammates see the correct status value for the same issues. The Status column appears, but the cell is empty only for t...
how do i turn over all admin rights to another engineer in my department? i've always been a placeholder admin as i know little of Atlassian/Jira. i'm turning it over to an engineer w...
I have created a new issue type to sit on the board for instructions. I figured a bug would be the right move but maybe not? I created one and it was on the board at first then disappeared. I am usin...
Hello Atlassian Support, I have deployed Jira Data Center on Azure Kubernetes Service (AKS) using an Internal Load Balancer (ILB) and mapped it with a DNS entry. When I deploy Jira with only o...
I'm working on a jira automation flow. every time a value is added to the client field for a ticket, i want the 'Total revenue" number field to update on the ticket adding that client's revenue a...
How could we utilize JIRA FORMS (Non JSM) and place them for utilization in a similar fashion to JSM portal selection. This should be an obvious next step so that the intake into the Jira projects i...
We cannot see our Jira account under bitbucket -> workspace settings -> JIRA Integration. We have already been using JIRA cloud account and have linked the bitbucket workspace with JIRA D...
Hello I've created a team managed project and I'm wanting to use JQL to include some of the field values in email notifications. For custom fields in a company managed project, I can use the "{{issu...
I am trying to use a Listener in scriptrunner to send an email to members of an admin group (abc-admin) when a user is added to a another group (abc-users). I user Jira Data Center v. 10.x I found t...
I would like to ask you about our project. Even If a task is assigned to me I can not change its status and also when people assign tasks to me I do not get email notification about it.
A global field context was changed overnight and that broke lots of filters, dashboards, probably automations, etc. I'm trying to discover who made the change so I can determine why thanks
Challenge: Looking for a way to show number of new issues vs done issues over a rolling 24hrs Goal: Simple method to gauge early risk when counts start going up instead of down. S...
I am currently trying to use the Jira REST API endpoint `/rest/dev-status/1.0/issue/detail` with OAuth authentication, but I am facing issues accessing it. Specifically: - The API call fails or r...
Hi Team, We were able to use Jira cloud outlook addin recenly however for last few weeks we are unable to login. can you please tell us how to fix this? else can you suggest how to know w...
Hi I am in the process of tidying up my notification schemes - some are associated with archived projects - I would like to remove these notification schemes from the archived projects because these...
Our company want to set up Jira. But someone created the organization info in the past, so we don't know who is the admin. So No one can control as a admin account. Can we set a n...
...y user from Jira or Atlassion. In customer notifications settings, I'm getting below message: Hash 1M55GEQ Trace f7b6474571d64b15aa85976f5caa4f04 Please help, thank you
For example: Feature "A" has a customfield in which the working teams are documented. "Team A", "Team B", "Team C" In a Jira-Filter or Structure i only managed to show me the information in a c...
recipient_agent_named_id is null.
...aying to show empty fields like in jira. Thanks for your feedaback regards
Hi Team, I'm encountering a formatting issue when copying colored text (e.g., user stories) from Confluence or Word into Jira. Instead of displaying the text in the intended color, Jira shows the f...
Hello Folks. I am currently working on a company-managed project. I have 6 boards in it representing 6 workstreams. These workstreams are created as a custom field named Team Filter. The Kanban Board...