Tag: "sla-report"

Picture this: A team celebrates a major service contract, a product of weeks of careful negotiation. The document is signed and filed away. Now, pan the camera to a different part of the building whe...

• App Central
• Article
• contract-management
• jira-service-management
• jsm
• new-to-jsm
• quotas
• +2 more tags...

When it comes to managing service performance in Jira, dashboards are more than just a nice-to-have. They’re your control panel, a real-time overview of how your teams are performing against time-bas...

• App Central
• Article
• jira-dashboard
• sla-gadgets
• sla-report
• time-to-sla

Have you ever opened an SLA report in Jira and thought: “What on earth is going on here?”  Timers stop in random statuses, work items sit unassigned for days, and the reports show data yo...

• App Central
• Article
• jira
• sla
• sla-report
• time-to-sla