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Tag: user-manager

Tag: "user-manager"

How can I auto assign the tickets for approval to the user's manager(supervisor)?

We are currently using IBM Service Desk and the user's section has the "supervisor" tab which handles the organizational hierarchy. All our tickets(SRs and CRs) gets assigned to the supervisor automa...

1,767 views 5 4 kubra fatima May 17, 2023
- Jira Service Management
- Question
- approval
- automation
- jira-service-management
- jira-service-management-server
- server
- +3 more tags...