Standard Jira fields cover basic issue tracking, and every team has unique requirements that demand a more tailored approach. This is where custom fields come in—offering a way to captur...
...ntegration can allow people to use messaging apps, such as WhatsApp, to make their purchases. How can they do that? Well, that's what we're here to explain. Why you should use a Jira and WhatsApp i...
...ith the budget and expenses. The Solution The company found a new way to manage the flow of messages coming in through the various channels it opened to the public. This solution was to i...
...eed for omnichannel support. But what is omnichannel support? Why is it important, and why should WhatsApp be included as one of the channels you need to provide support for? That’s what we’re here t...
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