Atlassian Account

I was forced to create a new account to ask for help here. My old account is registered at altrui@mail.ru. When I try to regain access to it, I do not receive emails to this address. The email admin...

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• atl-rvw

Hi there! I am new to atlassian. Thus I am hoping for genuine support from it's community, Problem: I created an atlassian account using a gmail account which was handled by a family link. Also I ...

• google

Is it possible to share 1 or many projects from a Jira instance (site) to another jira instance (site).   Jira instance 1: - Share 1 project with Jira instance 2. - Create task/issues of tha...

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• jira

I am trying to set up an atlassian account using a different email address (same domain), and I am stuck after the step where I add my username and password: I have a screen where it says I should ch...

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hi i am new to bitbucket and wanted to know is there a way to delete a project in bitbucket

• delete
• new-to-jira
• project

So we currently have an Atlassian account with two organizations, we also have Bitbucket but this isn't listed under products on any of those organizations or account for some reason. Recently I've d...

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• atlassian-account

I have 2 user accounts set as Admins on our Jira Cloud, Confluence, and Service Desk, the one assigned as Org & Site Admin is leaving the company, and I need to transfer the Org role to the other...

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Hi Team, I'm getting an access revoked error message when I try to access the below mentioned link using my account (rohith.ramesh@directlinegroup.co.uk). Could you please look into it and resolve m...

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Suddenly after months of logging in fine, I can no longer log in with Chrome.  I have to use Firefox. There's not a log of plugins installed.  The only recent plugin I installed is a resiz...

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• feedback-forum

Hello, I'm trying to delete my Atlassian account. When I try to delete the account at https://id.atlassian.com/manage-profile/account-preferences -> Delete your account -> Delete accoun...

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• delete

...rivate.atlassian.com/users/xxx:yyyy-dbfb-4f0c-a03e-zzzzzzzz/avatar?initials=public, I see: {"code":401,"message":"Unauthorized"} This avatar is visible on other Atlassian products, but using a different. U...

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• avatar
• community

I'm having problems logging in to my account.  It asks for a verification email but I do not receive them.  I already added Atlassian IP addresses to my company GMail whitelist but still do...

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Hi,  I am the technical contact for our instances in jira confluence bitbucket.. today i could not log in to my Atlassian page and neither get the recovery email with the reset passwd sent t...

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For 48 hours I have not had access to Trello.  My icon on Google Chrome says Error in place of Trello, and when I try to login the message is that there is no account associated with this. ...

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Trello service was contracted for a Brazilian company with monthly payment. I would like to know if they are issuing a tax document or how to consult this information in the system?

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Hello! I've been looking my settings and couldn't really find anything relevant. I noticed that my full profile and all of the questions I make are completely open to the internet (you can access it...

• feedback-forum

Hi everyone I recently changed the company, what should I do with my Atlassian account? It's an unmanaged account. Should I change the email address, ... or should I delete the account and create a...

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I just got on a new company and i mistake my subscribe. But i can't wait 14days to the account be deleted; i need to create a new one immediatly. Can someone help me?   Thanks

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• delete

Hi  We store our wiki on Confluence and share it with third parties. When we send them an invite they receive an email. They follow the link and it takes them to a JIRA access request page inst...

• access
• account
• confluence
• jira

Hi, I just created a paid Standard JIRA account and have several projects. I don't mind if my colleagues can view all projects, but I would like to invite external product owners as users of individu...

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How do i transfer transfer the Org rights to me as I am also a Site admin

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Hi, I'm trying to add product access to a user account (under managed accounts) but don't appear to have the option as stated in the help page https://support.atlassian.com/user-management/docs...

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My name is spelled wrong in my profile.  How can i change that?

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Hi Atlassian Team, I tried changing my email address for the account. Upon doing that I receive an email to the old address notifying me of the attempt to change, however I see no verification email...

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Hi.   I can't submit a support ticket in Atlassian Support. I always get this error message:     I've been trying over the past 2 days always with the same result. Changed the...

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