Hello Atlassian team, We have lost access to the administrator account for our Atlassian Cloud site: `https://glosign.atlassian.net` The admin account is protected by two-factor authentication (2F...
Some of the bigger sites like LastPass or Microsoft - instead of a six digit code, I go to my phone and simply answer Yes or No its me, sometimes, in Microsoft's case they say to type a 2 digit match...
Hello, I need to connect to BitBucket to clone a repo. So I go to BitBucket, via Okta, and I see a "resource not found" page. When I click log in, I see a glitch in the page but in the end I'm stu...
My Trello Free Account has suddenly asked for two factor authentication. It seems to want to text my phone, but no messages arrive. I have not set up an external app—though I commonly use Duo...
Hi team pls help i have a issue ,user logs in jira but asks for a six-digit 2FA number, but the old device no longer exists. How can I add a new device and cancel the old one?
Hi team, I'm trying to set-up two-step verification using the Microsoft Authenticator app. After scanning the QR, I'm asked to enter the 6-digit code that is displayed, but this code is alw...
Dear Atlassian, My lfr@illinois.edu account has recently started asking for 2-factor authentication, but it is not sending me any codes. I would very much appreciate some help here. ...
As we step into 2025, one thing is crystal clear – cybersecurity is no longer just an option; it's a necessity. The year 2024 saw a surge in sophisticated cyberattacks, leaving organizations scrambli...
As we step into 2025, one thing is crystal clear – cybersecurity is no longer just an option; it's a necessity. The year 2024 saw a surge in sophisticated cyberattacks, leaving organizations scrambli...
As we step into 2025, one thing is crystal clear – cybersecurity is no longer just an option; it's a necessity. The year 2024 saw a surge in sophisticated cyberattacks, leaving organizations scrambli...
In today's digital landscape, ensuring the security of your systems and data is more critical than ever. Cyber threats are continuously evolving, and attackers are becoming increasingly sophisticated...
I am using Confluence to manage manuals, release notes, and other project-related documentation. Currently, Confluence is installed on a local machine, and users access it directly. I would like to ...
I changed the authentication policy to block 3rd party login, I'm unable to access since. I'm the only org admin available and I'm also not able to put a request in the Atlassian support beca...
Hi, I setup 2FA on my account, now I can't push changes via git CLI using ssh, even though I have a ssh key setup in bitbucket. The error: git@bitbucket.org: Permission denied (publickey) &n...
Hi - enabling 2 factor authentication shows this in Chrome when I have dark mode enabled. Just an FYI THanks slc
Hi ! a user, mistakenly requested double authentication but he deleted everything he received (recovery code and key). He can no longer connect and I, as admin, can't do anything. I tried d...
Hello Atlassian Support. I work for an organization that has Atlassian products (Jira/Confluence). I was able to access our Atlassian products with single sign on until recently I was asked f...
Hello Atlassian Community, We have recently completed the development of an alpha version of a new login flow for Jira Software, JSM, and Confluence, featuring two-step verification. Are you inte...
In an MSP enviroment with hundreds if not thousands of end-users from differnt clients it can be hard to confirm that you are speaking to the actual customer. And becasue we are tighting our se...
The support team doesn't reply the question. I have the login but when appears the auth screen (2FA), I can't access anymore, because I deleted from my smartphone.
...rucial security considerations in the public sector. In response to the increasing need to safeguard sensitive data, there's been news around the U.S. government's significant step in recommending M...
Hello, I am trying to enable two-step verification, and i am not receiving the email to complete it
Dear all, we started with Confluence Cloud and enabled for everyone using the two way authentication. For everyone we can see 2fa active. Now we have the issue, some users dont have to ent...
In the ever-evolving landscape of cybersecurity, two-factor authentication (2FA) has become important in safeguarding sensitive information. However, when it comes to managing multiple Atlassian appl...
Hello community Are you using 2FA on a Jira Server? And is it still possible to add the functionality? Thank you for any feedback
Copied to clipboard