Atlassian Account

I am getting charged twice every month. How long does it take for someone to answer my ticket?

• Question
• atl-ca
• atl-rvw
• billing

Hi all!  Previously I was active in the community on the Atlassian account that was linked to my previous employer' organisation, with my previous professional email account. I would like that...

• Question
• account

My corp email (edited out by Atlassian Support) does not receive any verification emails. Been trying to resend them, checked spam, etc. Nothing helps.  Would appreciate any help.

• Question
• account

We cant see under our organization page under product the connected products from our company site. We created a site page for JIRA Software and JIRA Work Management and added the Organization after...

• Question
• access
• account
• administration
• jira
• organization
• +1 more tag...

パスワードの控えを失念した場合の対応を教示頂きたいです。

• Question
• account

※本記事は2022年に作成されたものです。2025年の最新版についてはこちらをご覧ください。 ユーザーをサイトに招待した覚えがないのに、ユーザーがサイトに参加しており、不安に感じた管理者様よりお問い合わせをいただくことがあります。 サイトの設定によっては、ユーザーがサイトへの招待、また管理者の承認なくサイトに参加できるケースがございますので、お客様のサイトの設定について今一度ご確認をい...

• Article
• account
• cloud
• from-atlassian
• language-ja

I'm trying to sign up for a new Atlassian account with my company's email address but I'm not receiving any verification email(s). Could it be that the domain is blocked? I've filed a support reque...

• Question
• account

Why when I add People to a project do some NOT get a colored circle and initials and others do? This keeps them from being recognized when I am trying to add them to a Group.

• Question
• account

I have 2 organizations under my administration: Examples: 1. <mysite>.atlassian.net 2. <mysite123>.atlassian.net I would like to migrate services from <mysite> to <mysite...

• Question
• organization
• transfer

Hello, I believe some kind of block has been placed on my Email address as it may not have been properly set up when it was linked to JIRA. As of now I can't verify my Email and log in to JIRA to ...

• Question
• account
• verify

Como ativar o botão capa do trello em meu celular 

• Question
• account

Hi all, I want to delete or deactivate the org-admin account in Atlassian. But is not working and IT can support delete to me.

• Question
• account
• cloud

I have read and understand the following article : Verify a domain to manage accounts | Atlassian Support But, how do you enable ( for example ) TFA for all users ( confluence & Jira ) if you h...

• Question
• account

We found in our Jira Service Desk cloud some organizations which are not created by the Admin and Agents don't say who created the domains. Is there a way to know, who created the organizations an...

• Question
• account

Hi, i would like to know why my device can't add comment 

• Question
• account

when i put forget password mojang wont send me the damn email. Also i'm having trouble with mojang cuz every damn week i change my password to the same fucking password and when i try and play some M...

• Question
• account-identity
• cloud
• jira
• jira-cloud

I can't log into my trello account in my Iphone

• Question
• account

I'm going to lose my current email address, and as far as I understand I have change my email address everywhere in Atlassian. I can login into Jira, Confluence, Trello and Bitbucket with my new emai...

• Question
• account
• email

Hi I'm not receiving email verification link to activate my accounts to this email

• Question
• account

From time to time, when we have new email accounts created for new hires, and thus invite them to join our Jira, the confirmation email wont arrive, and this happens to several email inboxes From ...

• Question
• account

I am trying to delete my account, but am having difficulties. I went to https://id.atlassian.com/manage-profile, clicked on "Account preferences", then hit "Delete account", but I get the follow...

• Question
• account

Hi Daniel and Team,   can you provide Tax ID/TIN for Indonesia? because we need to reflect that number in our internal account system too.   if Atlassian doesn't have Tax ID/TIN f...

• Question

We are setting up MFA for Jira cloud, but another department uses Trello. Since we have to claim the domain, the Trello accounts are being pulled under the Atlassian Admin. The other department does...

• Question
• account
• administration
• cloud
• jira
• trello

I was trying to post a discussion and found this strange behaviour in my account. An Unexpected error has occurred  - Displayed twice. It looks like a bug. Any thoughts about this behaviou...

• Question
• account
• bug
• community-kudos-feedback

  Hi, I've tried to set up a new account for BitBucket for my work and apparently have had the verification email sent, the email address is correct however I'm not receiving any verification ...

• Question
• account
• email