i would like to update timespent value of a epic add all time spent from all tasks linked to the epic.   Thanks in advance Domenico Falvella

• Question
• automation

Hoping someone can help me with a Smart Values question. I have two variables defined in my automation rule: var X: "e5a9e2ce-3d34-47b2-bc03-078197c2a7cf", "c1466970-6196-4741-9425-237c3466b37d", "...

• Question
• automation

User - A Team - Fly User -B Team - Samsung on Assignment of a issue type to User A, the Team Field should be auto field/Auto pick the team - Fly. similarly in case of change of assignee.&...

• Question
• automation

User - A Team - Fly User -B Team - Samsung on Assignment of a issue type to User A, the Team Field should be auto field/Auto pick the team - Fly. similarly in case of change of assignee.&...

• Question
• automation

Hi, I do have a team managed Jira Service Management project and wanted to make an automation rule which assigns a created work item to a specific user, based on the request type. But the rule is no...

• Question
• automation
• jira-service-management
• team-managed-projects

Estimated time to read: 6 minutes TL;DR: Several community questions ask about where in a rule a smart value has certain information, and misunderstandings may lead to rules with odd symptoms / d...

• Article
• automation

I have created a custom field (Select List Multi Choices) in Epic tickets. Upon selecting one of the options from the list, I want automation to clone a work item and link it to the current Epic &n...

• Question
• automation

Hi,   i have a question regarding automatically adding Tags in Confluence Cloud.   As mentioned in my other post i want to set up a knowledge base in confluence. The Information on the ...

• Question
• automation

Could someone please help me to do on the JIRA cloud using Behaviours or with any alternative way, how can I auto-fill the 'DataCenter Link' custom field value  with the parent issue ID&nbs...

• Question
• automation
• cloud
• jira-cloud

Hi.    I am trying to set up a documentation in Confluence Cloud, where Sub Pages are included (/include) into a main Page. I want to have several documentation pages which content is mad...

• Question
• automatic
• automation
• confluence-cloud
• documentation
• include
• +5 more tags...

Hi, Quick question, if anyone can confirm regarding the following > Automation service limits.  *Daily processing time  60 min per 12 hrs This could be the case, for exampl...

• Question
• automation

We have a JSM Customer Portal that customers log into to create and reply to tickets. We have a status of 'Customer Replied', which we are trying to set with automation if a customer replies, but the...

• Question
• automation

Good day - Please can someone guide me, on how to go about creating a rule, when a particular Request type is created on a Service management board/project to move it to another Project - to automate...

• Question
• automation

Hi all. I am trying to generate from Jira a custom release note on Confluence based on a template previously created. On the template, I am using this following fields on the desing:   {s...

• Question
• automation
• cloud

I'm trying to set up an automation on Jira Cloud but keep running into issues. Essentially I want: Trigger: Version is released in Project A Go through Project A Epics in the release and see if th...

• Question
• automation

Hello! I have one question: how can i make an avtomatization: if Status become "Waiting for approve" -> Author get a push-email about it?

• Question
• automation

Hi, new to Jira Automation and can't figure out why my latest rule isn't working.  I'm trying to get a count of issues with a given status linked to my issue.  My rule is: If I searc...

• Question
• automation

Hello, my team is using XRAY to manage our tests and we would like the status of tests executions to be automatically set to DONE when all related steps are executed. I think it was possible on the...

• Question
• automation
• run
• status
• test-management
• xray

Action: "Organization" contains the list of contacts to add to the watchlist. Expected behavior: Adding "Organization1" to the service request, means all emails under "Organization1" will receive a...

• Question
• automation
• jira-service-management

This automation can send batched emails. it uses smart values that are not documented when you look at the available smart values.  {{authorInactivePages}} {{authorInactivePages.first().auth...

• Question
• automation

When a work item transitions, based on specific values in a custom field, I need to validate that a Confluence Page with specific words in the title of the page is linked or the transition is blocked...

• Question
• automation

I am trying to create an automation that sends a Slack notification when a Fix Version is added or removed from an EPIC and the release date for that Fix Version is within 30 days. I can't pull the r...

• Question
• automation

I've tried multiple ways but for some reason i just can't get this to work and it is always showing conflicts. Could someone provide some feedback please? If an issue is sitting in the TO-DO and the...

• Question
• automation

Hi Community, I am creating an automation where I want to inform members via Teams chat, which is already linked to an issue. Is it possible to automate the integration of Teams Chat without integr...

• Question
• automation

If approver declines  in the approval process, we want a comment required explaining reason fo decline.

• Question
• automation
• jsm