Atlassian Guard

I have created my own domain while taking the free trial in Atlassian cloud. While verifying the domains using DNS, it is suggesting me to copy the TXT record to the DNS host of the domain I want to ...

• Question
• cloud
• identity-manager

Hi All,  We verified the domain of our organization in the Atlassian admin dashboard and tried Atlassian Access in the trial period. We already deactivate Atlassian Access, while waiting for an...

• Question
• identity-manager

I'm trying to determine who the admin is for my account, because i think it might be someone who is no longer with us. How can i figure it out and then transfer the account admin credentials?

• Question
• identity-manager

I'm about to verify our domain and I want to make sure that doing that will not have any negative consequences for the user.  Two things I was worried about: Non-domain users will no longer be...

• Question
• domain
• domain-verification
• identity-manager

Can i buy "atlassian access licence" only certain users from my domain? When a claim accounts it will be bill "atlassian access licence"  for all accounts? When a claim accounts how it is...

• Question
• cloud
• identity-manager

My current org and site admin has left our organisation and there are no other org and site admin assigned to this role. How can I add the org & site admin to my permission and revoke leaver?

• Question

Our company has a Jira software license. I could be purchase by Ed or Mickey Atlassian account. So I want  to request the email address that contains this license? After having email, ...

• Question

I'm having trouble finding how to generate an API key as it describes here: https://confluence.atlassian.com/cloud/create-an-admin-api-key-969537932.html   In my organization, I'm not seeing ...

• Question
• administration
• identity-manager

Atlassian Access has partnered with McAfee MVISION Cloud to bring our cloud customers new security capabilities like data loss prevention and suspicious activity monitoring. Read the full announcemen...

• Article
• administration
• atlassian-guard
• cas
• cloud
• identity-manager
• +1 more tag...

Follow up to this question. Is there a way to just force the redirect to the SSO login without email?  Our IdP setup manages multiple domains for our Org to which we would not add all verified d...

• Question

Hello,    Happend the same to me with my coworker which I manage, I wanted to change her email to a new one but the verification email doesn't arrive to her.  Could you please he...

• Question

Hi,  I want to change the organization's name in order to change also the URL path of our cloud instance after a merger. I see a corresponding field in: Admin > organization > settings &...

• Question
• identity-manager

Hi I have issue but its from confluence side As Jira Software user some of my team member are unable to see linked confluence pages from the issue and open the confluence page from the shared l...

• Question

Guide me please. My all data is stuck in this id. I couldn't login in to my le eco account right now.

• Question
• identity-manager

Hi Team, We have one organization with two cloud sites one is production instance and second one is test instance. We are trying to enable SAML SSO  by following below link: https://docs.micr...

• Question
• atlassian-guard
• sso

Hey guys, how are you doing?   Question...   Let's say I have my company service desk portal, and, one of my portal customers, client of my company, need to create requests on my instan...

• Question
• cloud
• identity-manager

Hello, I am a site admin and would like to change the e-mail address of a user (her surname has changed). How do I change the  e-mail address?   Thanks a lot.  

• Question
• identity-manager

I was trying to configure Azure AD and Atlassian cloud for SAML single sign-on and I thought it configured correctly. But I may have configured two tenants. When I try to login as an Atlassian admin...

• Question
• confluence-cloud
• identity-manager
• jira-cloud
• jira-service-desk-cloud

Hi I created a brand new Jira account and connected up to GSuite for google sign on. Also restricted who can access based on a GSuite group.  This works fine, however.... Jira is pulling back...

• Question
• cloud
• g-suite
• identity-manager
• jira
• jira-cloud

Hi, I was wondering if it's possible to delete an account without the 14 day grace period. 

• Question
• identity-manager

Hi, has anyone encountered this issue? I have the administrator access on Atlassian. One day, my colleagues came to me for Atlassian access. I don't recall revoking their access. So I gave them the ...

• Question
• access
• confluence
• identity-manager

I just lost my domain validation. How do i see what happened to cause this? All of my users received an email saying that their account was no longer managed. I quickly re-established the domain vali...

• Question
• cloud
• identity-manager

We have an organization, a verified domain, and claimed accounts.  We'd also want to invite users from outside of our organization (domain) to access and be part of our Confluence Cloud instanc...

• Question
• 2-factor-authentication
• atlassian-guard
• identity-manager

Hello Community and Support, With the coming account mergers of Atlassian and Trello accounts, our organization has recently verified the domain of our email accounts with Atlassian.  I am now ...

• Question
• identity-manager

Hi Guys, is there a way to use the user attributes synced from Azure AD to Atlassian Access in Jira automaiton or JQL? (These user related information also known as account details in Jira cloud) h...

• Question
• atlassian-guard
• cloud
• identity-manager