Im wondering if there is
any possibility to track spent time on working with Playbooks?
In my case a playbook would be a kind of OLA (organisation level agreement) for internal Teams ad would include steps to resolve the issue. And i would like to measure the spent time on walking trough Playbook Steps in different stages - without Add-On's, just using standard functions of Jira oder JSM.
Does any of you have idea or advice?
Best Regards,
Kristine
Welcome to the community.
A playbook has an execution log this displays the duration of the playbook, also see documentation https://support.atlassian.com/jira-service-management-cloud/docs/run-a-playbook-and-view-outputs/
There is no option for measuring playbook steps.
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