Email affected services group in opsgenie

[Mikel Whipple]

We want to create and automation that if an SLA is breached we want to notify the users in an affected services group. Our affected services groups are connected to opsgenie where the members are listed. Possible? 

[Fabian Lim]

Hi @Mikel Whipple

I would suggest you migrate the to new operations experience and then you would be able to do what you are asking for through Jira Automation.  

Having Opsgenie Standalone you may be able to figure out some sort of API call from an automation, but you will have to research.  

Regards,

Fabian

[Mikel Whipple]

What is operations experience? 

[Fabian Lim]

This is what I mean: https://www.youtube.com/watch?v=uVjvnZoUud8