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Workflow: how to set an approver (manager) automatically, if this field is an asset field

Atlassianist
Contributor
July 10, 2025

Hi, 

we have a service desk project, where the user is able to choose a software (from an asset field) he would like to get access to. 

The objecttype has an attribute "approver" (as user object)

The project has an issuetype with approval. 

The approver should set in the field "approver" automatically, if the ticket is created. 

With which smart value can a i set the approver as Asset object?

User are stored in objecttype "anwendungen", Attribut "user". 

Thank you for your advices. 

Best Regards

A.

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