Hi All,    I have created teams and services.  Service1: JIRA India Team Service, Team1/Responders: - JIRA India Team Service2: Infra India Team Service, Team2/Responders: - Infra ...

• Question
• cloud
• opsgenie
• opsgenie-cloud

  Is it possible in Opsgenie to to "prepend" the Entity name (and perhaps a colon delimiter) to the message text?  That is, without having to modify the vehicle(s) we are using to convey t...

• Question
• cloud
• opsgenie
• opsgenie-cloud

The SumoLogic integration allows you to add the `ResultsJson` from a given Sumologic payload. This can be added to the description of your alert as follows {{ ResultsJson }} However, it can look qui...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Slack message previews of Alerts are truncating URLs that are included. The full URL is included in the alert message in the integration but it is broken in Slack.  

• Question
• cloud
• opsgenie
• opsgenie-cloud

Will the retirement of Teams connectors affect Opsgenie integration with Teams V2?

• Question
• cloud
• opsgenie

Hello - In our set up we say if an alert comes in through an integration, it has priority P1, and tag of prod/production etc., then create an incident (alert).  When this happens the on-call per...

• Question
• opsgenie

Hi, I was trying to get alerts between a period of time, when I used the query as "" query": "createdAt>=20-08-2024 and createdAt<=22-08-2024" it is giving me some list of alerts but when I ...

• Question
• opsgenie

    How can I create an alert in Opsgenie, after integrating with email, if the count of my emails exceeds 100 within 30 minutes? How to Create a new policy and set the condition to trig...

• Question
• cloud
• opsgenie
• opsgenie-cloud

We use another system to for schedule resourcing and would like to be able to pull monthly data out of Opsgenie.  We have looked at the Get Schedule and Get Schedule timeline apis but don't see ...

• Question
• opsgenie

We run a helpdesk and have team members who came and go often (either promotions or leave).  We don't see an easy way to change a rotation for the future.  I saw notes that say you must cre...

• Question
• opsgenie

A team was deleted by mistake and now we need to recover it. it would be best to recover all data and setups, but  only the schedule would be good enough. Is this possible.

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi all,  my question is hopefully simple to solve.  I wanna map the Priority (or as Statuspage name it, "impact") from the incoming alerts to the Priority inside of opsgenie.  ...

• Question
• datadog
• opsgenie
• statuspage

Do I need Atlassian Access? Because I see you have to pay for it before I can integrate with Azure AD (Entra ID)?

• Question
• cloud
• opsgenie
• opsgenie-cloud

Working on getting some routing rules setup and running into an issue (more of an annoyance but potential issue based on rules). Currently I want to create routing rules for the following cases: Ro...

• Question
• opsgenie

  Hello community, I need your help. I am currently a Jira administrator in training, I have a standard license and I need to know if it is possible to automatically generate an alert in Opsgen...

• Question
• alert
• jira-service-management
• monitoring
• opsgenie

Dear Community , We seem to be having an issue that the email alert we sending to Opsginie from Sqlserver every 5 mins but it seems . The Opsgenie has a 15 mins span wait time to receive this email...

• Question
• cloud
• opsgenie

Hi All, I've been working on the integration from Zabbix to Jira Helpdesk. Having some difficulties trying to get the zabbix triggers to create jira tickets. Any advise would be great to help me wit...

• Question
• jira-helpdesk
• zabbix

When I go to an on-call schedule I can export the calendar that lists the entire team's schedule. But I only want to see my own on-call schedule on my Google Calendar, not my teammates'. How do I do ...

• Question
• opsgenie

Can Opsgenie monitor events from Salesforce Service cloud? then create tickets in Jira, etc?

• Question
• opsgenie

Im trying to set up notifications for P1 alerts, the alert is recedved, and then acked, but i want to notify after a certain period of time when this alert is not closed but just acked

• Question
• cloud
• jira-service-management
• opsgenie

...otification during regular business hours (Monday to Friday).  The issue is that we want to have this schedule to accommodate for public holidays.  For example if there is a public holiday on W...

• Question
• cloud
• opsgenie
• opsgenie-cloud

How OpsGenie event management-related functionalities compare with regards to other  observability platforms own event managers?

• Question
• observability
• opsgenie

Hi! Is there any information on OpsGenie regarding AIOps? I've found this article below, but I was hoping I could find some more specific to opsGenie, since my understanding is OpsGenie it is THE ...

• Question
• aiops
• opsgenie

  OpsGenie: Is it possible to have more than one Team as a responder? We have set up our Teams and each Team has their Sync set up as well. One Team though, Operations, would like to be alerte...

• Question
• alerts
• jsm
• opsgenie
• opsgenie-cloud
• teams

Hi, I need to get Salesforce's application name (This is one of the fields where a user enters the application name they are facing a problem with) in the alert created in Opsgenie. Any help would b...

• Question
• cloud
• opsgenie
• opsgenie-cloud