Opsgenie

Hello,   I'm new to Opsgenie and looking for some guidance. Our team is set up across three regions (USA, Europe, and Asia) with 4 members in each region, operating on a follow-the-sun model ...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi Team, We have successfully integrated Opsgenie with Icinga 2 following the provided documentation. While host alerts are being received, service alerts from Icinga 2 are not being sent to Opsgeni...

• Question
• opsgenie

We recently have the need to build an on-call rotation and I was trying to explore opsgenie on my home instance. it seems from the time I looked at it a couple of years ago to now it is more fully in...

• Question
• opsgenie

In today's fast-paced digital landscape, ensuring that systems are monitored and incidents are addressed promptly is crucial. One effective way to achieve this is through efficient on-call scheduling...

• Article
• opsgenie

It´s possibly create a report or query from API where MTTA and MTTR of alerts is calculate only in comercial time.

• Question
• opsgenie
• jsm
• mtta
• mtts

    Our multiple rotations are no longer merging into one final schedule. How can we merge the rotations back into one true final schedule? Between 2 incident managers overrides on the s...

• Question
• cloud
• oncall
• opsgenie
• opsgenie-cloud

The name of my team has change.  How can I change the team name in OpGenie?

• Question
• opsgenie

I have a team with engineers that work part-time, 4 days a week and also engineers that have a day off bi-weekly. How do I configure a schedule and rotations for this situation

• Question
• cloud
• opsgenie

  While setting up Outgoing Authentication for the Amazon Security Hub integration, I encountered an issue when selecting the region. Although "ca_central_1" is available in the drop down menu,...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Can the user use the same Atlassian credentials to access Opsgenie?

• Question
• opsgenie
• user-management

Due to the upcoming changes on September 30th (Upcoming Changes to Opsgenie Incoming Call Integrations Assigned UK Phone Numbers)   We have set up a new number with Twilio with a regulato...

• Question
• cloud
• opsgenie
• opsgenie-cloud

hello i can not export alerts, using the menu "export CSV". the .zip is generated, but when i open it, i have the following message : "compressed folders error : the compressed folder c:\....&nbsp...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Recently we have been testing out the deduplication feature for repeating alerts. In principle, it’s a good idea - I don’t want many duplicate alerts telling me my virtual machines are dying when on...

• Question
• cloud
• opsgenie

團隊有一個想詢問的使用情境 1.當相同Alias告警次數累積到一定程度，alert Priority是否可以升級 EX: P4 Escalation > P3 2. Alert在什麼情境下可以設定升級為incident 不另外開發狀況下，opsgenie設定是否可以做到

• Question
• cloud
• opsgenie
• opsgenie-cloud

    When having multiple alerts in OpsGenie that need to be addressed quickly, it can be tedious to click on multiple pages to add notes.   Proposal: Add a quick "Note" button to ...

• Question
• opsgenie
• feature
• suggestion

What could be the problem here, Am getting this error below after creating the Auth between Opsgenie and salesforce, this instruction was followed  https://support.atlassian.com/opsgenie/do...

• Question
• opsgenie
• opsgenie-cloud
• salesforce

We have some users using OpsGenie that will transparently (for the most part) migrate to their JSM projects as described here:  Set up operations and complete your move to Jira Service Managemen...

• Question
• cloud
• jira-service-management
• jira-software-cloud
• opsgenie

Hi All,    I have created teams and services.  Service1: JIRA India Team Service, Team1/Responders: - JIRA India Team Service2: Infra India Team Service, Team2/Responders: - Infra ...

• Question
• cloud
• opsgenie
• opsgenie-cloud

  Is it possible in Opsgenie to to "prepend" the Entity name (and perhaps a colon delimiter) to the message text?  That is, without having to modify the vehicle(s) we are using to convey t...

• Question
• cloud
• opsgenie
• opsgenie-cloud

The SumoLogic integration allows you to add the `ResultsJson` from a given Sumologic payload. This can be added to the description of your alert as follows {{ ResultsJson }} However, it can look qui...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Slack message previews of Alerts are truncating URLs that are included. The full URL is included in the alert message in the integration but it is broken in Slack.  

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• cloud
• opsgenie
• opsgenie-cloud

Will the retirement of Teams connectors affect Opsgenie integration with Teams V2?

• Question
• cloud
• opsgenie

Hello - In our set up we say if an alert comes in through an integration, it has priority P1, and tag of prod/production etc., then create an incident (alert).  When this happens the on-call per...

• Question
• opsgenie

Hi, I was trying to get alerts between a period of time, when I used the query as "" query": "createdAt>=20-08-2024 and createdAt<=22-08-2024" it is giving me some list of alerts but when I ...

• Question
• opsgenie

    How can I create an alert in Opsgenie, after integrating with email, if the count of my emails exceeds 100 within 30 minutes? How to Create a new policy and set the condition to trig...

• Question
• cloud
• opsgenie
• opsgenie-cloud