Opsgenie

We are currently running a pilot to use on call reports for the business. I simply want to know how to use these filters to determine the days and hours I need. For example: If I want an overv...

• Question
• opsgenie
• report

I'm not able to integrate my Opsgenie with Nagiosxi monitoring tool please help me to make my work easier 

• Question
• cloud
• nagios
• opsgenie

Is it possible to configure the Jira Service Management Cloud Opsgenie integration in a way that will create a Jira Service Management Issue when an Opsgenie Heartbeat Alert is created?   If i...

• Question
• cloud
• heartbeat
• jira-service-management-cloud
• opsgenie

One item we have with our current alerting system is the ability to create an alert in the alerting product by selecting a configured service from within an incident ticket.  I'm not seeing that...

• Question
• jira-cloud
• jira-service-management-cloud
• opsgenie

In `https://*.app.opsgenie.com/settings/users/roles` there should be a link to the documentation page for roles: https://support.atlassian.com/opsgenie/docs/learn-user-roles-and-permissions/ Bonus s...

• Question
• opsgenie

When I create an integration it returns an apiKey and I can see the integration's apiKey in the web app. However I can't see how to get an integration's apiKey via the API. For obvious reasons, sea...

• Question
• cloud
• opsgenie

We use the slack integration with Opsgenie, and, generally, try to hew to the convention that discussion of an alert happens in a thread under that alert. It keeps the channel nice and clean. Howeve...

• Question
• cloud
• opsgenie

We have 2 Service desk setup in Jira Service Management. Is it possible to have 2 different Ops Genie Team each responsible for their own service Desk? Right now when an Incident is raised in one Ser...

• Question
• opsgenie

Am integrating Jira with Opsgenie Where as in Opsgenie need below requirements to be met from my side 1. Automation should take the next 4 people from oncall roster & replace the current transf...

• Question
• cloud
• opsgenie

Hello, We are currently trying opsgenie, for basic on-call alerting. There is lot to like, but we could not find how to handle the following situation : In the middle of the night, a drowsy on-call...

• Question
• cloud
• opsgenie

I'm having an issue with my iPhone 12 and Opsgenie critical alerts. I previously was using a separate phone (iphone 7) for work and even when I had my phone on vibrate, the critical alerts would make...

• Question
• cloud
• opsgenie

I have an alert configured in the elastic cloud which I throw at both Slack and opsgenie API (webhook). The alert goes through the Slack channel but the opsgenie doesn't create an alert for it. Cou...

• Question
• opsgenie

We are wanting to send all of our incidents from SolarWinds over to OpsGenie.   We have this integration setup and tested and so far so good. However, we only want to send notifications du...

• Question
• cloud
• opsgenie

Hello, I'd like certain alerts created in datadog to page multiple teams at the same time (and add them both as responders). I have a separate datadog integration for each team, and I've tried addin...

• Question
• cloud
• datadog
• opsgenie

Hi, I am not able to fetch response for any of the rest apis of opsgenie. Though the response code is 200 but its keep on saying "Please enable your browser cookies to use OpsGenie." while requestin...

• Question
• cloud
• opsgenie

Like how can we restrict tickets coming from specific user in opsgenie or JSD

• Question
• opsgenie

I would like to start sending deployment information from GitHub to OpsGenie. Unfortunately the documentation for the Api's say that only Bitbucket is supported.  Are GitHub deployments suppor...

• Question
• github
• opsgenie

Does anyone else feel that being able to associate an incident with an existing Slack channel would be useful? Right now we only seem to be able to create a new channel, rather than link to one where...

• Question
• opsgenie

We can invite Users and add them to Teams, define oncall schedule, etc. We can also create Groups and add Users to them... but that's it? What are Groups used for in OpsGenie?

• Question
• cloud
• opsgenie

Unlike labels in Jira, when I start to type a tag in Opsgenie, there is no autofill. I would like to get a list of all the tags that are in use in Opsgenie.  Is there a way to get that list?

• Question
• cloud
• opsgenie

Hello, With the new update to New Relic, there is no longer an Opsgenie integration but rather a webhook.   https://docs.newrelic.com/docs/alerts-applied-intelligence/notifications/destination...

• Question
• opsgenie

Hi everybody, I've administrator and service desk team privilliged. I'd like to ask you I want to integrate our Jira Cloud environment with our Server Density service for OpsGenie Alert System. So ...

• Question
• jira-service-management
• opsgenie
• server

We have a SCOM 2022 environment and the OpsGenie solution sometimes seems to work and then stops working. After a complete removal of the Opsgenie Intergration and install with another intergrationb ...

• Question
• cloud
• opsgenie

I am using trail version of opsgenie to check features of the tool. While I was exploring analytics part I found in the documentation it is mentioned there are several reports like Alert reports, mon...

• Question
• analytics
• cloud
• opsgenie
• report

For example, an alert will cause a notification to appear in the designated slack channel. Now let's say the first responder doesn't respond and the next person in line is notified. Can that escalati...

• Question
• cloud
• opsgenie