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Community resources
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Atlassian Guard
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So we are migrating email, and currently have SSO and we are changing IdP and email. My question is, what happens if I turn off SSO in Jira cloud? Will it prompt users to enter a new pass...
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Olá pessoal! Sou site admin de uma instancia e hoje passei a ter um problema em que não consigo acessar mais nenhum board como nos exemplos em anexo. se puderem me ajudar....
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Good morning The reason for the email is to request your support since the corresponding Atlassian Access invoices have been no longer visible in the invoices section I'll look forward for ...
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I can not access to my atlassian acount. it says it's blocked and i need to send an ID
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We're planning on moving our SAML identity provider for Atlassian Access from Okta to Azure. We only have a standard subscription so no ability to configure multiple IdP's simultaneously. Are there a...
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I submitted a service request nearly four days ago. However, I haven't received any updates on its status. "CA-2994785 " "JST-1004943" I've checked my invoices on https://support.atlas...
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Hi all, I successfully configured SAML SSO via our Entra-ID directory (as for now without auto-provisioning). However, as a last step during the SSO configuration the opportunity was given to link E...
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Why is it taking so long to verify my domain. Is there a faster way to verify my domain?
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Hi all, my company-A has been baught by another company-B that also have jira, where User Provisinong is already configured in it (that automaticaly Provisionned ALL their users first.last@...
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Looking for any insight/experience in setting up Azure/Entra for both user provisioning and single sign-on when most users have at least one subdomain proxy address and some have multiple proxy addre...
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I am trying to submit a support ticket and need to provide a particular URL for my account. How do I find this? Thanks
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Hi There, My organization currently has Jira Premium which allows only one identity provider (IDP). Reading Atlassian documentation (Add identity providers to connect users | Atlassian S...
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Hi, I have a site admin acess in Jira/Atlassian. but i am not able to view the bills or invoices. previously, i can able to view the bills. but from past few month i am not able to view the bills/in...
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As mentioned, will we (Marketplace Partners) have an opportunity to develop products around the Guard product? There's a lot of great features in standard and premium where we could see some value in...
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There are several users that must be deleted. I must create a script to delete all of them. I search for the documentation's solutions but they don't work. curl --request DELETE \ --url 'ht...
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Olá comunidade, tem algum tempo que não trabalho com automações e preciso resolver um problema. Necessidade: A diretoria tem um projeto que tem várias frente, com diferentes responsáveis pelo gerenc...
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Hello, i have reactivated the access for a User, but he cannot log in due to not recieving the confirmation mail. We have tried to reset the password, in hopes of that solving it, but he did not rec...
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There seems to be a serious issue when a Two-Factor Authentication device is changed; it seems the change is not persisted, and my old token stays valid instead of the new one. Earlier in the year I...
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The number of users belonging to a group retrieved from the API (https://developer.atlassian.com/cloud/admin/organization/rest/api-group-groups/#api-v1-orgs-orgid-groups-search-post) is different fro...
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Dear Community, let me give you some context: I've got customer who is using Jira and Confluence in Data Center hosted on their AWS. They have authorized company domain and run it with Atl...
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Hey Guys, So I was checking and testing around on our instance, basically, we do use Atlassian access to provision users on our Jira, and sometimes we do have guest users from the AAD side(Microsoft...
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Ever since we transitioned to Single Sign-On (SSO), new users are no longer automatically enrolled in our "jira-users" and "confluence-users" groups. Instead, they are included in groups synchronized...
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How can we implement 5Why RCAs through JIRA workflow process?
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Hello, Currently i set up SAML configuration with my adfs and it works for one email domain. I claimed a new domain, allow it to connect to my JSM but when i try to connect to JSM with this domain ...
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Olá! Me chamo Gisele Fernandes, Trabalho na Fiocruz, a qual possui cinco licenças educacionais perpétua. Porém, estava sob outra administração, e há necessidade que se faça uma mudança de e-ma...
Atlassian Community Events
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| March 19, 2025 12:43 PM PDT | |
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