Tag: "customer-permissions"

Hello, we have created forms in the Jira Service Desk that we make available to our users in the Service Portal. The forms are used to create tickets. Some fields are e.g. of type "Single User" and ...

• Jira Service Management
• Question
• cloud
• customer-permissions
• customer-portal
• forms
• jira-service-management
• +1 more tag...

I thought it was possible to not have to add all customers as "customer role" in Jira Service Management in order for them to have access to the portal only to enter requests via a form in the portal...

• Jira Service Management
• Question
• cloud
• customer-permissions
• jira-service-management
• jira-service-management-cloud