Tag: "email-handler"

Hey All, Has anyone tried using multiple custom mailboxes with JSM Cloud? The article here says we can only integrate one custom mailbox. I have 5 mailbxes that needed to be integrated on a new s...

• Jira Service Management
• cloud
• email-handler
• jira-service-management
• jira-service-management-cloud

Hi Team, I got a business requirement where I have to change the existing issue type and request type of email request in JSM jira project. Whenever I am creating new channel, it's only giving few ...

• Jira Service Management
• email
• email-handler
• jira-service-desk-server
• jira-service-management
• jira-service-management-server

when we send a email for creating a ticket in jira, it goes into the outlook ,email handler will read very late, jira ticket will generate after 4 to 5 hours.?   add -on us\: issue this mail s...

• Jira
• email-handler
• jira-software
• jira-software-server
• server

Hi ! When my customers send an email to  jira@nvgsupport.atlassian.net it does not open a ticket. But I do, it opens a ticket. Our main email for jira is support@nvgsupport.atlassian.net&nbs...

• Jira Service Management
• cloud
• email
• email-handler
• jira-service-management
• jira-service-management-cloud

Hi Team,   Kindly help us to understand why Jira cannot connect to mail server in MS office domain. Have tried all authentication types.   Purpose: Trying to create an incoming mail han...

• Jira Service Management
• cloud
• email-handler
• jira-service-management
• jira-service-management-cloud