Dear Community, If you're using Confluence Cloud to power your knowledge base, you're already on the right track. But what if you could take it further—transforming that static space into an intera...
Hello Atlassian Community! I’m excited to share an important update about the next step in our journey to unlock more customization capabilities in the JSM Help Center. We have separated the Help...
Ready to turn Confluence into a powerful wiki? This guide will show you how to create a wiki, explain what makes it unique, and share tips for setting up your own. 📚 Wha...
Hello Atlassian Community! 👋🏻 I’m excited to share the next development in our journey to bring you more customization capabilities to Help Centers in Jira Service Management! We previously ...
I’m excited to announce that the ability to link projects to Help Centers is now available in Jira Service Management Premium and Enterprise 🚀 In July, we released Multiple Help Centers&...
Every business aims to deliver a fully satisfying customer experience. However, the generic look of your Jira Service Management can leave customers feeling disconnected from your brand. ...
Hello Atlassian Community 👋 , When we launched our early access program for multiple help centers, our goal was to enable our Jira Service Management customers with the capabilities to de...
The help center is a critical component of your service experience, whether you're supporting employees or customers. It serves as the front door where users come for all their support needs, making ...
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