...isplay key metrics like open tickets, resolution times, and pending escalations. Pro Tip: Use filters to highlight high-priority issues that need immediate attention. Tip 2: Automate W...
...arget dates, or other custom fields to Jira tickets and the customer portal. Delivering exceptional services requires transparency and efficiency, and it's crucial to provide your clients with real-t...
...bsp; Now, they have their own template repository, and team members can create custom Jira ticket templates. The repository doesn’t display templates from, for example, t...
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