Hi Team As we have setp JIRA and Conluence in cloud we need to take the backup from scratch. Please assist us in detail about backing up the JIRA and Confluence.
I am able to get to the login page and reset my password but once I log in I get a broken page that says: "[company].atlassian.net is currently unable to handle this request. HTTP ERROR 500" ...
Hello, The document Changing the Cloud Instance URL Address or Migrating to a New Cloud Instance Discusses the process of backing up and restoring to a new instance of Jira/Confluence. ...
hi @all, if someone here on a post responds, I get no eMail. An email is stored in the profile. Furthermore, I have nothing switched off in my contributions. Who can help?
Any info on Jira/Confluence Cloud vulnerabilities to this recent cyber attack? I have contact support, but have not heard back.
Is there any way to prevent the conversion to Atlassian Accounts? Our organization is still in the process of getting used to using JIRA - it has by no means been accepted yet, and I really d...
We're using G Suite group based syncing, and what I'd like to be able to do is to define multiple groups in Google each of which specifies access to a different Atlassian application, so that the app...
When I receive the password reset link in email, I click on it to open the URL and enter my new password, but no matter what I receive the error: Your password reset request has expired. Res...
This new Atlassian authentication system is quickly becoming a nightmare. My users aren't receiveing the change password emails and I, as an administrative user on Confluence and Jira, am unabl...
Hello, I have two separate JIRA accounts for two separte companies and now it seems I can access them only one at a time due to the new id system. When I log in with pupeno@company2.com I lose acce...
Just wondering someone might be able to help me with a question regarding maintenance windows. We have offices in different parts of the world (AU and US) which are nearly 12 hours apart in time and ...
Has anyone had success with running any of the Atlassian products when ran as a service using group managed service accounts or managed service accounts in Windows?
Mails from community-do-not-reply@em.atlassian.com are being rejected by some providers as MX records are missing for em.atlassian.com For example namecheap.com User: remote Domain: Sender: commu...
Our JIRA cloud instance just converted to user accounts on Apr 25. Now, one of the existing users just tried to login for the first time since Apr 25. The login screen told him to look for the...
Ive noticed that Confluence and JIRA both keep open a stale session and the session never times out, it isnt until you try to access the stale browsing session by clicking on something until it ...
When we migrated from answers to atlassian community, i only see Accepted Answers, where are the points? Can'tw e get them back.
As other people already reported login does not work. This costs us real money. Please give us a status.
My organization does a lot of consulting work, which means we work in lots of different instances of various Atlasian products (JIRA, HipChat, Bitbucket, etc.) for different customers. We're really s...
We have our own private Jira Server and I used to get RSS feeds from some projects in the past using FeedReader client on Windows without any issue. This was working using this link such ...
i cant able to login my jira account due to that my work has been stopped ,even i select the option of forget password but i dint received any mail of changing password and other please help me out ,...
On upgrading the user quota what will be the pricing strategy Like we have 25 user license say I create more user that this allowed bucket we move to 50 users bucket. But what will ...
We're on atlassian cloud. Last night, it appears that atlassian shifted us to the ID authentication platform; we've had numerous issues with authentication, most of which have been resolve...
I know it sounds like an obvious question but given the potential impact on our clients I just wanted to make 100% sure! We're a consultancy who use G Suite and therefore all of our employees login ...
On support.atlassian.com I can create new support requests but I can't find a link to see my current and previous requests. Am I overlooking something ?
I've noticed some folks (maybe because they have multiple Atlassian IDs) have more than one profile in Community. See example Jamie Echlin: Profile with "Partner Champion" badge Profile where mos...
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