Atlassian Account

Hi, I have an account which is used for many things one of them is automated cleaning of the instance. In order to clean my instances I have to be logged in. I found out that when I try to log in fr...

• account-identity

Did something change with ACE accounts?  Today when I logged into ACE it had a different avatar and it acted as if I was granting access for the first time.   It seems to be associated...

• account-identity
• ace

    Hi everyone! I’m working on several projects that use Atlassian tools, and I want to make sure my Atlassian account is set up efficiently to manage permissions, notifications, and int...

• atlassian-account

On my Atlassian Account profile my managed account has no entry for Job Title / Department / Org and says These fields are "set by your admin". From what I understand I have Org Admin rights on the ...

• account-identity
• atlassian-account
• atlassian-accounts

Good afternoon, I just recived an email from a suspicious account on my University Email.  This is the first time when I heard of Atlassian, so I don't know why Atlassian would just create an a...

• account-identity

A user was created as Jane Doe (jane.doe@company.com) and started using Jira projects and submitting tickets. Her name changed to Jane Buck and her email changed accordingly to jane.buck@company.com...

• account-identity
• cloud
• user-directory

Hi I'm  getting the following error when trying to access any of the menus in https://admin.atlassian.com/   "Uh oh! Something went wrong. There was a problem fetching the organization n...

• account-identity
• bug

I'm trying to create Atlassian account as per the instruction provided in SHIP-HATS planning tools but getting issue as mentioned below. "We are having trouble verifying reCAPTCHA for this request...

• account-identity
• atlassian-accounts

I AM SO ENOYED THAT I SIGNED JUST FOR FREE TRELLO, AND THEY GAVE ME PREMIUM TRELLO WITHOUT ASKING, PLUS!!!! A ATLASSIAN ACCOUNT!!! WITHOUT ANY PERMISSION!!!!

• account-identity
• atlassian-accounts
• not-applicable
• personal
• phishing
• +1 more tag...

Hey, I want to set up 2FA for my Atlassian account but I need a password as verification to set it up. Since I made my account with google and log in with google I can't do that, because I have no pa...

• 2fa
• account-identity
• atlassian-accounts
• google
• logging-in
• +1 more tag...

Hi all, I'm pretty new to Confluence and learned to use it in a project of a Client. Later, I began using it for my own project, now I'm introducing a client/team in Confluence, However, I'm havin...

• account-identity
• not-applicable
• subscriptions-and-billing

hello,   I am currently planning a migration from one cloud instance to another for both Jira & Confluence. As part of this migration I have users which have accounts utilizing their old ...

• account-identity
• cloud-migration

Hello,   I have an Atlassian account with my job's mail. In my current assignment I use Bitbucket and Jira. After I logged out yesterday, when I try to log in to Bitbucket I get instead a sig...

• account
• account-identity
• atlassian-account

I try to check my billings then get error    There was a problem fetching the organization name.

• account-identity
• not-applicable
• subscriptions-and-billing

Hello All, To avail Free Credit for Startups program, one of eligibility criteria is "VC-funded or associated with a partner accelerator". So any bootstrapped startup will be eligible for this prog...

  I just created a new account 2 days ago, and signed out accidentally. After attempting to get back in, it's now asking for a 2FA code. Only one problem - I intentionally never secured the acc...

• account-identity

I saw that the data of Trello was breached (a while ago) and as a result my email address was exposed. Now I want to change my email address. The new email address is:  atlasXXXXXXX@passmail.ne...

• account-identity
• alias

Hello , I'm trying to delete my account in Atlassian but it's not possible . I don't know how to do it , could u please delete it permanently 

• account-identity
• not-applicable
• user-management

Issue Description: Login Failure: Unable to log in using both Email ID and Microsoft SSO. Error Message: "Account already exists" appears during login attempts. Sign-Up Attempt: Trying to create ...

• account-identity
• atlassian-account
• authentication
• login

Hello, I have a problem with my admin@progresus-it.cz account, I can't get my registration email. the account was working fine until we wanted to change the mail account to our new account admin@prog...

• account-identity
• atlassian
• mail
• trello

How do I accept an answer so it shows a check mark (✅) next to the discussion? (Maybe it’s only for questions, just please answer either way.)

• account-identity

  Eu não contratei esse plano que foi cobrando no meu cartão, já contestei a compra. Favor cancelar essa cobrança indevida do meu cartão. Foi falado de 10 usuários grátis, então cancela.

• account-identity
• not-applicable
• subscriptions-and-billing

With the new billing engine is it possible to combine billing profiles?  For some reason I never really understood, our Atlassian Access (Guard something something now) was billed in a separate ...

• billing
• subscriptions-and-billing

  or accessing Verint. Will the email be my email which is bernice.white

• account-identity
• atlassian-accounts
• not-applicable

  Lost my access to create a new page and edit the page I have created Please provide me the required access to create a new page and edit the pages which I have created.

• account-identity
• cloud
• confluence