I have an email report consisting of issues resulting from a JQL query. I'm being asked to separate this list by status into different tables in the email. I'm wondering if there is a way to appl...
...anvas. At automation, we are trying to do the same. We have just launched new templates within the automation product space and will be launching a public library of automation templates soon. If you e...
I created an Issue Collector for our Front Door Request process. The Issue Collector was embedded in a Wiki page. 80% of employees submitting a request will be Anonymous. How can I capture their emai...
I have a project where requests are logged for different areas of work. Based on the area of the project, I have automations that generate sets of tasks linked to that request. Currently, I ha...
Hey, I'm using the Lookupissues smart values in order to send a list of issues as a Slack message. I would like to perform an action on this list of items right after the message has sent.&n...
Let me start by saying I love automation! I think it's great. I love thee simple ones that assign an issue automatically, I love the complicated ones that fire off tasks to a different de...
I have a requirement that after clicking on the create button, trigger or listener will be happened and it will fetch and read the data from the SAP API which is XML data and based on the xml respons...
I'm using Jira cloud, Next gen. I would like to create automation rule for updating a parent custom field from sum of sub-tasks custom field. To be more specific - I created a numeric custom...
We have a requirement where Feature that is child issues can be created only when the Parent (Epic) is in certain status like (Committed, Ready for dev review etc ). Please advise how to proceed .&n...
Hi guys, I want to send a custom e-mail when issues transition to a specific status. During this transition, there is an issue screen, so the user can leave a comment during this transition. In ca...
Hi everyone, I am dealing with a strange limitation of JIRA automation. Here is the simple rule: I try to reach the epic issue of a subtask by using a JQL branching. When using this on ...
I want to have an automation rule in Jira Software Cloud that when a linked issue of "Caused By" Issue Link Type is transitioned to "Done" status, If that is the only remaining open ticket linked to ...
Our JIRA Core instance creates issues via email. We would like to ensure that emails with the same Summary line (with the same sender) update existing issues rather than create new issues. ...
I am trying to automate a checklist style list in the description section of a Jira ticket. Or, automate tasks to populate in the ticket. The end goal is to automate a checklist of tasks that can phy...
We have an automation set up where creating a certain type of issue triggers the creation of multiple other issues. The "trigger" issue is linked to all subsequent issues. That works...
I am trying to Automate linking an issue to another issue based on what customer creates the ticket. This will mean there will be quite a lot of automation rules. Is there a limit to how man...
I am new to JIRA and needing help in creating an automation rule that will automatically change status of all sub tasks to the parent task status, when any parent task status is changed within a proj...
Hi community, I think I was askinging in the wrong place about automations in Jira https://community.atlassian.com/t5/Jira-Service-Desk-questions/How-to-give-access-to-user-management/q...
Do you mind confirming this is set up correctly? I'm having a hard time finding documentation of exactly how to set this up. The branch substring after - should be some like "1.0.0" and I want to ad...
Hi, We have In Progress and In Review columns in project. Developer is moving tickete from In Progress to In Review. I want to store current assignee as issue property and then when ticket i...
Hi there, Reaching out to the community as we seeing some errors in our Automation for Jira configuration that doesn't provide a great deal of context! Hope the community can help! Our use case W...
Hi there, Reaching out to the community as we seeing some errors in our Automation for Jira configuration that doesn't provide a great deal of context! Hope the community can help! Our use case W...
There are lots of features and add-ins for Jira. I'm sure the list can be searched or browsed. Can you filter out any that can only be performed by administrators? I don't know the ratio of u...
I am building a Jira automation rule to send a scheduled email with the results from a JQL query. I currently have the email body formatted as such: The following issues are due soon: {{#issues}} ...
Hi I'm looking for some help in creating an automation for the following: If an issue is in a Sprint and that Sprint is started I want to populate the Fix Version with the latest unreleased version ...
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