Atlassian Automation

Hello! I'm trying to create an automation that will set the value of a custom field to the same value as their parent Epic. So far I was able to make it work only for already existing items within ...

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• automation

I am looking to set up a rule to have emails sent to the assignee based on my TBX's approaching their Due Date. Due Date is a custom field we use. I am new to Automation and this may be simple, but I...

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• automation
• cloud

I want to create an automation which should basically be updating an issue field. I only want to update issue field if there is a comment added by a certain user (abc@company.com). Comments added ...

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• automation
• comment
• user

Hello, I use the "Actions" button on the Cloud version of Jira Service Management to manually trigger certain automations. Is this button present on the Data Center version? Thank you in advance f...

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• automation

Hi, im wanting to have a canned response send automatically when a ticket is created.  Cannot fathom out how to get this running.  Thanks 

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• automation

I would like a group to receive an email 1 week after an issue transitions to a particular state. So far I have managed to set this up but without the 1 week delay.

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• automation

Hi Community We’re excited to announce today: new triggers in Jira Cloud automation, and improvements to rule imports. Let’s take a look! New triggers The first new t...

• Article
• automation
• cloud
• import-automation-rules
• system-settings

Need to create an automation rule to trigger an email to Assignee for tickets with Due Date older than 7 days from current date. I can do that form manually triggered rule but hoping to get some help...

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• automation

Hello, I'm trying to create a dashboard chart showing stories with specified target version on x-axis and the sum of time spent on story bugs(issue type) & the sum of of time spent on technical ...

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• jira
• jira-software

Hello, I'm propably overthinking it much, and the answer is really simple, but i just cant get it right. I created two automation rules: If the issue is created by X, change "Request participants...

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• automation

Greetings atlassian community. I want to create an automation based on Issue type. For example, when a new issue is opened, the description field will automatically display the articles that I have ...

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• automation

• Question
• automation
• cloud

Background  I, a very green Automation user, am trying to use the Jira Automation plugin to gather details from issues and send them to different email distributions which are based on a compon...

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• automation

Hello,   My company is moving to a Quiet Scheme where we are creating all our own notifications. I am trying to create a rule that notifies users when they are @ mentioned in a comment. W...

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• automation

Hi, So I have some object with a "group" attribute. I'm trying to retrieve (thru automation on Datacenter) the value of this group attribute to store it in a (multi) group picker. Right now whe...

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• assets
• automation
• data-center
• server

to delete

• Question

Hey everyone,  I'm looking to create the following Jira automation: - When any ticket is in the status "I'm Open" for exactly 40 minutes, automatically create a ticket I understand the automa...

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• automation

Hello Team,   I am trying to create a automation rule when I am creating change issuetype I fill the custom field called Email Address where I put assignee's email address and I want the custo...

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• automation

Hi all, I'm trying to build an automation which copies the time from a date field (Start Time) to a datetime field (Start Time [Gantt]). When I do this the easy way, it will remove the time set i...

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• automation

We would like to know if it possible to leverage rules automation to share a card with external team members. Currently we do not have the ability to pass cards to their boards. They are in the proce...

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• automation
• cloud

I am trying to automate a change of field, once I create a child issue inside an epic. I tried the trigger 'field value changed' but I don't find the 'epic link' field in the list of fields. I al...

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• automation

Hi, I'm getting a list of how many approvals are required for a list of apps using the Lookup Object command and logging the smart value with {{lookupObjects.Approvals Required}} 0, 2, 1 If I chec...

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• automation

Hi, I am doing a Lookup Objects function to get all the roles that can be assigned to an app and get the approvers for the roles.  The output of {{lookupObjects.Approvers}} looks something lik...

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• automation

Hello! I'm searching to find a way to create a scoring calculation within Jira. I was thinking if I could have e.g. 2 custom fields to represent a score for value and impact, would I be able to crea...

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• automation

A recent A4J release introduced {lookupissues} action.. Previously, I was able to access a trigger's JQL's result set using {#issues} and if I wanted, filter  the result set or count or do othe...

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• automation