Atlassian Automation

• Question
• automation
• jira-cloud

Hello, I need to remove a value from a group picker (multiple values) field "customfield_11111". Using the following format for Additional fields in Edit action: { "update": { "customfield_1...

• Question
• automation

Hello, I'm looking for some help to automate a mail that will send a list of tickets where the last comment was made by the reporter. The contents of the mail are fine, it's the logic of the querie...

• Question
• automation

Currently, we build scripts local to a test project, and if it's a new version, simply append a "v2" to the name.  When it passes testing, we release it to the wild, either for others to copy or...

• Question
• automation

Trying to add hours to a custom date/time field and it doesn't update as expected. I suspect it is some kind of timezone issue? I'm using Jira Cloud.   Example 1 - worked as expected Formula:...

• Question
• automation

Hi, I am trying to automate Jira to mention users directly in Slack. I used my Jira account for creating the API token (I am an admin).I'm using Python 3.9.6 and when running the sync.py script I fo...

• Question
• automation
• key
• slack
• token

hi ,        Using  ‘ScheduleCron expression ’, not run .

• Question
• automation

Hi Wondering if I could automate a ticket to update its status (WIP) and update a customer field when a linked ticket is created in another project? Something like, if link ticket created = Bug, t...

• Question
• automation

Why does below JSON not work On Issue Create, while it does work On Change Value? { "fields": { "summary": "Use my custom field: {{MyField}}" } }

• Question
• automation
• json

Hi Everyone, In this tutorial, we will show you how you can use automation to combat the assignment of issues by auto-assigning issues to members of your team in a balanced, round robin or random fa...

• Question
• automation
• assign
• cloud

Hello, I'm trying to build an automation to update the label with the assignee display name-HI when the assignee is changed. Since labels do not accept spaces, I need to use the advanced fields (htt...

• Question
• automation
• cloud

Hello, I have the following process that I would like to cover via an automation rule: Every day the team needs to do some checks in production (each time the same ones) In order to make sure the...

• Question

Hey everyone,  I'm trying to create an automation that when a link to an external Jira issue is added to the comments, it pastes the link into a custom External URL field. I'm new to ...

• Question
• automation
• regex

Hi, I'm trying to connect to the Jira API and retrieve all options for a custom field. From my research I will have to use "Get Create Issue Data" to retrieve this information. For context, I believ...

• Question
• automation
• cloud
• rest-api

  Hi All, I am using custom field (select list - cascading), for example values bellow: Client1Environments (parent)     Env1     Env2     Env3   &n...

• Question
• automation
• cloud

Hey,   Is it possible to reference 2 different Lookup Issues list in one rule?    I would like to lookup for 2 lists and divide the size of them by each other.    Thank...

• Question
• automation

I'm a huge fan of Jira automation rules!   A few of the ones I've created in my current company for my team. 1) Assigning tickets in a specific column to a specific person 2) When a tick...

• Question
• automation
• atlympics
• cloud
• jira
• jira-cloud

Hi, I want to send an e-mail to the reporter of a Jira SM ticket by using the "Send E-Mail" action of Automation for Jira. If the user selected German as their preferred language in their profile s...

• Question
• automation
• cloud
• custom-field
• data-center
• jira-service-management
• +2 more tags...

Hello! Is it possible to show popup when hovering mouse over text? Which macros can help with this?

• Question
• confluence
• pop-up
• text

Hi, I'm looking to have due dates for tickets automatically set based on a text string in the tickets description. does anyone know if this is possible or how to do that?

• Question
• automation

  Can't find a method for achieving this. Maybe there are alternatives for an automated bulk change of the domain part of the email addresses? The instance is on-premise, version is v8.13.4

• Question
• automation
• power-scripts

For better capacity planning we introduced the custom fields "FE-Estimates" and "BE-Estimates". Both are numeric fields. So now I want to sum all values from all stories into the same custo...

• Question
• automation
• custom-field

The motivation is that we have some people to remaind to there work issues after a couple days. We wish that the stories get closed or commented by the assignee. If not I want to remaind them via ema...

• Question
• automation
• cloud

hello My enterprise use jira and Xray and it's going to be develop. We try to create by automation based on a query a test plan or a test set because we tested a lot of product. We use test with man...

• Question
• automation

Hi, I am setting up a public widget for clients to contact us for support however we will require them to put in their email address in a field and we will use the domain of that email to trigger a...

• Question
• automation