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Jira
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Hi Community, I have 4 level hierarchy : Portfolio Epic > Feature > Task > Subtask in a project. My use-case is: When Portfolio Epic moves from In Progrss to Close status, then all it's l...
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Good day, I have a user who requested for a custom field Effort Variance. This field is essentially subtracting Time Spent (sys field) from Original Estimate (sys field). I am trying to use an...
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Hello, I want to disable the sbumisson of a new request when user hits enter. We need to restrict the creation of new ticket only when the "send" button is clicked. I am using JSM Cloud but I...
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Hello all, For starters, I'm very new to Jira, trying to help out the admins with automation and I've hit my first major roadblock. The short version is.. we have a field that is suppos...
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Hello everyone - seeking assistance on how to get my burndown chart to show data. We have our estimation set as story points, and I've confirmed that story points are being assigned to issues a...
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How can I transfer data over from Trello to Atlassian and then delete all data from Trello account
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Hello , I just signed up for a free trial version of jira and they automatically set me up for premium at no cost for 30 days. But I will never be on premium to begin with and I just don't want to w...
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Hi all, I've just accidentally deleted a column view (field?) in JIRA Product Discovery called "Roadmap" that had 2 statuses (Now, Next, Later) Does anyone know how I can either resto...
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That used to be the case. Now it's just the name of the browser tab. Which makes no sense. It should be the other way around: Project Name in the Browser Tab, Sprint Name above my board. From the fu...
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Hello, how can we enable Atlassian Remote MCP Server? We can not find it in the Atlassian Marketplace. Regards, Salvatore
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Hello all, I'm currently using a Team-managed Scrum project in Jira and would like to know if there's any way to customize the card or column colors based on status (e.g., TO DO, IN PROGRESS, DONE),...
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I have to reset a password for one specific account but the reset link never comes. The email is working but the reset link mail don't come (Isn't in my spam folder).
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We would like to keep a mapping between "Customer", which is a custom field in both our JSM and our Jira projects. We also have a custom user field called TAM, (technical account manager). We want au...
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Hi, I am looking for best practice/s advise from Atlassian support community. This is related to the couple of scenarios/use cases I have below that I am trying to figure out for my team as per my ma...
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How can I use Jira automation to set or update child issue due dates to always be a set number of days before the epic’s due date?
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We are experiencing a critical bug where our automation rules cannot read the value of the system Start Date field when an issue is created. This prevents any date-based conditions or calculations fr...
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Is there a way to automatically remove the word "Clone" from the summary of issues when cloning in Jira, possibly using a smart value like {{issue.summary.replace(" Clone", "")}} in an automation rul...
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Hi! I'm hoping to get some help with an issue I'm facing: The problem: I can't create a new sprint on a scrum board. The message I receive when clicking 'Create sprint' in the backlog i...
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Hi everyone, After a recent Jira upgrade on prem, we noticed that many of the previously available gadgets are no longer showing up when customizing dashboards. Even when I click on “Load all gadget...
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Hi, as written above, I will need to have the custom field appear in the card just like how the labels do when you customize this on a business project, company-managed. Is this possible? Al...
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Hi, I have created automation rule for one custom field when issue is created if custom field is empty then it should show as None. Please let me know if my logic is correct as while cr...
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Hello, I have noticed Jira updated and with this there is now a new create button. I don't want people on m board to use the create button but the forms instead. I figured out how to remove ...
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Hi All We hope that users will perform verification when creating an issue, to check if they have uploaded attachments. I referred to this post(https://community.atlassian.com/forums/J...
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Hello Team, We have multi select custom field, based on that field values we are auto updating 3 read only custom fields. But automation rule is failing with below errors. Edited work item s...
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This is the error i'm facing
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| June 23, 2025 8:35 AM PDT | ||
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