Opsgenie

Hello, Our Opsgenie is configured to create a Slack thread in a channel as well as a Jira ticket when an alert is created.  Is it possible to have replies from the Slack thread be added as comm...

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• jira
• opsgenie
• slack

Hello, We were looking to utilize the Description field on the teams to put in the support products for the team. I have noticed that the character count for the Description field is 200... is ther...

• Question
• opsgenie

I have created another team and set up another cloudwatch integration with this team to another AWS account. The subscription has been confirmed, however it is assigning the alerts to the default tea...

• Question
• opsgenie

We have currently setup several components on our statuspage, mainly focusing on our Atlassian stack: Jira, JSM, Confluence & Opsgenie. Is there a way to also add system metric for these compone...

• Question
• metric
• opsgenie
• statuspage

We are based in PH, is there an option to ACK or CLOSE via SMS without charges?    I tried responding using the OpsGenie's  Sms Australia +61 (448) 798-788   I was charged f...

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• opsgenie

Our incident team rostering is as follows: Every week there is a primary responder and a secondary responder. The following week, the primary responder rotates out and the secondary user becomes t...

• Question
• opsgenie

Kindly assist, set up an escalation process, but does not get triggered. Only the first notification for the team.  Alert was not acknowledged.    Does Team escalation require Integr...

• Question
• opsgenie

We are using JSM Standard version, with that we are trying to use Opsgenie, but we are seeing limited functionalities only. what version of Opsgenie comes with JSM standard by default.   Thank...

• Question
• opsgenie

I'm configuring Opsgenie Teams stakeholders to receive notifications only in case of P1 incidentes are rised on Jira, but I observed that all users has a adm role in Opsgenie are receiving push notif...

• Question
• opsgenie

Sziasztok, le van töltve az alkalmazás, S mégsem tudja betölteni teljesen a programot? Mit rontottam? Vagy lehet valami más ok is? Üdv ati

• Question
• opsgenie

Hi,  I am trying to modify an existing API that already pulls $OGAlert.teams.id and $OGAlert.responder.id I want to replace those ids with names so, used these 2 fields  $OGAl...

• Question
• opsgenie

Hello, For our company's account I have set up a SSO login via ADFS. The setup works okay, even though sharing cookies with the service account I wanted to use and a personal account I use for test...

• Question
• opsgenie
• sso

I'm trying to perform a filter with OR and AND the content is in source JSON eventCode:123 Team: AZC Type: A eventCode:123 Team: AZC Type: B eventCode:123 Team: AZC Type: C   Mount...

• Question
• opsgenie
• splunk

Hi All,   I have integrated Opsgenie with JSM for a particular project in JSM. Now myself started receiving alerts in opsgenie for all the incidents but it is always tagged as Priority P3. Als...

• Question
• opsgenie

Is OpsGenie an Event Management / Alert Monitoring/ ITOM tool or an Incident Management / ITSM tool? How do you integrate OpsGenie in an organisation that already uses JIRA Service Mgmt ? Main quest...

• Question
• opsgenie

What are the available notification methods for Stakeholders on an incident?

• Question
• opsgenie

I want to trigger with a regular expression that if the percent is below 10% the alarm will be triggert who can help ? with how it looks like Current Incoming ASR 10%    

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• opsgenie
• regex

Can we integrate a python script to send alert details

• Question
• opsgenie

Hi All, I am currently trying to add a lot (80+) of new Integration Actions to an Integration via the Integration API. The Docs demonstrate only one Action per request. That's too many requests for ...

• Question
• api
• integration
• opsgenie

Setting a custom violation description in NewRelic does not seem to be accessible in the OpsGenie NewRelic New integration parsed variables.  Is there a way to access this field from the pa...

• Question
• newrelic
• opsgenie

Hoping you can point me in the right direction of how to do a new build in Opsgenie. We have a small global workforce supporting about 6 different stacks. I want to do a follow-the-sun schedule with ...

• Question
• opsgenie

We have a service that sends out an email at different stages of a large batching process. Certain areas are more critical compared to others and we have checkpoints built-in. The scenario goes as f...

• Question
• opsgenie

Hi Community! I'm curious about your incidment management workflows in OpsGenie and Jira (Service Management). Personally I have the impression that the intgegration between both could be much bett...

• Question
• cloud
• jira-service-management
• opsgenie

Hello - I'm trying to set up an action policy for some automation, and I'm using the match function to match the description of the alert to a regular expression. I'd like to test this to see if the ...

• Question
• opsgenie
• regex

We've set up Incoming Calls integration and the alerts informing of these work fine.  they are auto-ack'ed if the call is answered and we can escalate if not until someone does acknowledge them....

• Question
• opsgenie