Opsgenie

Hi, I closed a ticket unexpectedly, which is not related to me and I was new to this tool. So, please help me in solving this issue.   thank you

• Question
• cloud
• opsgenie

How about how can I assign a new owner to Opsgenie, change the owner in Jira Service Desk and now I get an email that I should change the owner? "Opsgenie account requires at least one owner. If you...

• Question
• opsgenie

Hi   Looks our SSO SSL expired and renewal is not working. we are not able to login to OpsGenie console.   Looking for some quick work around to login to OpsGenie console to continue th...

• Question
• opsgenie

I want to stop autorenewal and de-active my account. Please stop renew of this product.  

• Question
• cloud
• opsgenie

I've been reading through the API documentation for integration and there seems to be a 20 tag limit. Is that limit on the Alert side AND the user side? Can this limit be increased?  We're inte...

• Question
• api
• cloud
• label
• opsgenie

I am trying to create an alert with HTML formatting (in the docs say I can do that) into the description field. The problem is I dont get the correct formatting with a simple <ul> and <li&gt...

• Question
• cloud
• opsgenie

Hi Team,   We are trying to integrate mongodb atlas to opsgenie. we need custom alters to trigger in mongodb atlas, for that we have raised mongodb support vendor case and given the script to...

• Question
• opsgenie

Through Rest API, we have the ability to create alters and "snooze" them to a later date and time. Once the alter has been snoozed, can we see this alert as an event on a calendar, ie. google calenda...

• Question
• calendar
• cloud
• opsgenie

I need assistance in being able to get the tinyId or Ticket number of an opsgenie alert to automatically populate in a Jira Project task when its created. Have it populate either as a comment or a fi...

• Question
• cloud
• jira
• opsgenie

Hi, Our company has been using OPsgenie for several years but the amount of alerts received has resulted in the fact that there is such limited filtering applied that the REALLY important alerts are...

• Question
• filter
• opsgenie
• spam

Hi there, I'd like to use the Major Incident functionality that is integrated to JSM and managed in Opsgenie. I can't find where I track the SLA performance of the parent Major Incident. The...

• Question
• incident
• jira-service-management
• opsgenie
• sla

When using a Team -> Incident Rule, it's possible to "Increase incident’s priority to the highest priority of the alerts associated after incident creation"  This function works well when the...

• Question
• opsgenie

This is our setup    so we want the alert only sent to us when the Jira ticket is a P0 Bug-type ticket but the alert is sent with task tickets too. Do you think it's a bug?

• Question
• opsgenie

Hello,   What I am trying to do is create an opsgenie alert for backups.   The workflow I have in mind is if a success email comes in, opsgenie ignores. If a failed job email comes in,...

• Question
• opsgenie

Hi, I have Opsgenie to Jira integration. It works fine with the Opsgenie summary and description fields, but I can't find a way to extend the Jira tickets with other Opsgenie fields. For example, t...

• Question
• cloud
• integration
• jira
• opsgenie

Hi there, I'm trying to replicate similar behaviour to this question behaviour https://community.atlassian.com/t5/Opsgenie-questions/Can-we-close-alerts-in-Opsgenie-with-email-integration/qaq-p...

• Question
• cloud
• opsgenie

Hi! Has anyone seen this issue when there is only "Internal service" option available when they tried to add a new service? I want to subscribe to MongoDB atlas but my page looks different than what...

• Question
• cloud
• opsgenie

OpsGenie receives alerts from Microsoft Azure Monitor, but the data is not fully visible. Often just a few sentences and then it breaks off. The content of the alert is certainly not large, so this ...

• Question
• cloud
• opsgenie

I would like to know how to configure ReadyAPI with JIRA . What level of permissions are required to integrate them 

• Question
• opsgenie

Both Confluence and Jira support Data Pipeline to export data. Does Opsgenie support export in this way? If not, are there any plans to support it in the future?

• Question
• cloud
• opsgenie

Greetings, I'm integrating Opsgenie with Jenkins from pipelines. I created 2 pipelines with the same code that represents a sample code present in this link: https://support.atlassian.com/opsgen...

• Question
• cloud
• opsgenie

Hi there I am wanting to create different priority levels for LibreNMS alerts based on the severity levels sent by Libre. Potentially making it look like this: P1 - Critical P2 - Warning P3 - OK...

• Question
• cloud
• opsgenie

Hi Friends! I want to set up API key to retrieve alerts of all teams of my company, except one (say "security" team). Is there a way to set up such a key? For now it looks that: - I can either cre...

• Question
• api
• cloud
• opsgenie

Hi Community I'm new to OpsGenie and has been handed the responsibility to integrate it with our System Center Operations Manager (SCOM) monitoring tool. I've setup all alerts to be send to OpsGeni...

• Question
• opsgenie

In my organisation, there are hundreds of alerts being piped into Opsgenie, from multiple systems. In many cases they include the full stacktrace error in the description, so when they appear in MS T...

• Question
• cloud
• opsgenie